<div dir="ltr">Just in case you missed it, Jabber multiline made it into 12.0.  You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.<div><br></div><div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px">Release Notes</div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A" target="_blank" style="color:rgb(17,85,204)">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A</a><br></div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px">Configuration Guide</div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883" target="_blank" style="color:rgb(17,85,204)">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883</a><br></div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><br></div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px">Video Demo</div><div dir="auto" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px"><a href="https://youtu.be/Cosfzf7XoBo" target="_blank" style="color:rgb(17,85,204)">https://youtu.be/Cosfzf7XoBo</a></div></div></div>