<div dir="ltr">I'm a little surprised that the spec for DNS support is not well documented. It should be in the SRND. Especially since DNS + Certificates are more common place today.</div><br><div class="gmail_quote"><div dir="ltr">On Fri, Apr 6, 2018 at 9:03 AM Wes Sisk (wsisk) <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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Looks like it was known broken at one point:
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The DNS Query Response TTL of the secondary DNS server is not being respected by the 9971/9951/8831 phones if the primary server goes down after the first request.<br>
Resolution Summary<span class="m_-5226121600763353737Apple-tab-span" style="white-space:pre-wrap"> </span>
<div>CSCut29536 for 8831 IP Phones </div>
<div>CSCut29519 for 99xx IP Phones </div>
<div>CSCut75647 for 8811/51 IP phones </div>
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<div>So versions and deeper dive required.</div></div></div><div style="word-wrap:break-word"><div>
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<div>-Wes</div></div></div><div style="word-wrap:break-word"><div>
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<div>On Apr 5, 2018, at 3:14 PM, Russell Goings <<a href="mailto:russgoings@rgoings.com" target="_blank">russgoings@rgoings.com</a>> wrote:</div>
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<div dir="ltr">Hi all
<div> I have a client who was doing some network mucking around and part of that maintenance caused the two DNS servers used by a group of IP phones to go unavailable. Some of these phones went unregistered with a reason code 13 - TCP KeepAlive
Timeout. </div>
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<div>What I (OK not me. Just the client. Well maybe I am interested as well) would like to know is how do the Cisco SIP phones, particularly the 8851 model, deal with the TTL from the DNS response. </div>
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<div>Does the phone honor the DNS TTL and cache the response for 24 hours?</div>
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<div>Does the phone have a different cache time for the DNS response?</div>
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<div>Does it make a new DNS query every time it sends a keep-alive?</div>
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<div>I have never looked into this before and on this Thursday afternoon my Google-fu is weak.</div>
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<div>And the incident was over a week ago so not much from the phone logs to help.</div>
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<div>Thanks</div>
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<div>Russell Goings (AM)</div>
<div>IPT Engineer – Dimension Data</div>
<div>Direct Line <a href="tel:(571)%20203-4021" value="+15712034021" target="_blank">571-203-4021</a></div>
<div><a href="mailto:russell.goings@dimensiondata.com" target="_blank">russell.goings@dimensiondata.com</a></div>
<div>Monday – Friday 8:00 – 5:00 EST</div>
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