<div dir="ltr">That email alias returned to sender. No go. Thanks anyway.</div><br><div class="gmail_quote"><div dir="ltr">On Thu, Apr 26, 2018 at 3:34 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Huh. You would think with $50,000,000,000.00 in annual revenue, their website would just work. Then again, they've already got your SmartNet/UCSS money, so why would they care?<div><br></div><div>Thanks for the tip on the email alias. I'll let you know if that route works for me.</div></div><br><div class="gmail_quote"><div dir="ltr">On Thu, Apr 26, 2018 at 2:09 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">This happens to me half the time when I use it.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I just have to try and try again. I’m guessing you could try emailing
<a href="mailto:mp-upgrades@cisco.com" target="_blank">mp-upgrades@cisco.com</a> That use to be an alias for manual PUT orders.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><div><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0"><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tr><td style="padding:0 10px 0 0"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0"><tr style="font-size:14.67px;color:#f3800b;font-style:normal;font-weight:700;white-space:nowrap"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif">Matthew Loraditch<span style="font-family:remialcxesans"></span></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:700;white-space:nowrap"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif">Sr. Network Engineer</td></tr></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tr><td align="left" style="padding:10px 0 0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">p:</span> <a href="tel:443.541.1518" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">443.541.1518</strong></a></td></tr></table></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">w:</span> <a href="http://www.heliontechnologies.com/" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">www.heliontechnologies.com</strong></a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"> | </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif"><span style="color:#f3800b">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">MLoraditch@heliontechnologies.com</strong></a></td></tr></table></td></tr><tr><td align="left" style="vertical-align:middle"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal"><tr><td align="left" style="vertical-align:bottom"><img width="400" height="68" border="0" alt="" style="width:400px;min-width:400px;max-width:400px;height:68px;min-height:68px;max-height:68px;font-size:0"></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tr><td align="left" style="padding:10px 0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0"><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://facebook.com/heliontech" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none" target="_blank"><img width="18" height="18" border="0" title="Facebook" alt="Facebook" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px"></a></td></tr></table></td><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://twitter.com/heliontech" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none" target="_blank"><img width="18" height="18" border="0" title="Twitter" alt="Twitter" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px"></a></td></tr></table></td><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top"><a href="https://www.linkedin.com/company/helion-technologies" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none" target="_blank"><img width="18" height="18" border="0" title="LinkedIn" alt="LinkedIn" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px"></a></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal"><tr><td align="left" style="padding:5px;vertical-align:top"><a href="https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/" id="m_9171505837386661895m_7532696986125138871LPlnk689713" style="text-decoration:none" target="_blank"><img border="0" title="Helion joins Automotive CX Summit" alt="Helion joins Automotive CX Summit" style="font-size:12px"></a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div>From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Thursday, April 26, 2018 3:04 PM<br>
<b>To:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] PUT Broken Today?<u></u><u></u></span></p></div></div><div lang="EN-US" link="#0563C1" vlink="#954F72"><div class="m_9171505837386661895m_7532696986125138871WordSection1">
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Can anyone confirm if PUT is acting up for them today? Or any other day, for that matter. Perhaps this is a common occurrence with PUT, as I'm not in there very much.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I have been trying all morning to order an upgrade for a customer, and I'm being taken back to the starting page, as I progress through various stages of the process.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">E.g.,<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I might get to the Accept license agreement page, and then I'm taken back to the beginning to enter my contract number again.<u></u><u></u></p>
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<p class="MsoNormal">Or, I might enter the contract number right at the start, click next, and the page just reloads.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I'm using the latest Cisco Chrome browser, though I've tried other browsers as well.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Outside of submitting feedback through the web site, how could I get immediate help with PUT? FWIW, I'm ordering a simple CUCM/CUC 10.x to 11.x upgrade.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Thanks.<u></u><u></u></p>
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