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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This happens to me half the time when I use it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I just have to try and try again. I’m guessing you could try emailing
<a href="mailto:mp-upgrades@cisco.com">mp-upgrades@cisco.com</a> That use to be an alias for manual PUT orders.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td style="padding:0 10px 0 0;"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:14.67px;color:#F3800B;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matthew Loraditch<span style="font-family:remialcxesans;"></span></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Sr. Network Engineer</td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">443.541.1518</strong></a></td></tr></table></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:14.67px;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">w:</span> <a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">www.heliontechnologies.com</strong></a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> | </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">MLoraditch@heliontechnologies.com</strong></a></td></tr></table></td></tr><tr><td align="left" style="vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr><td align="left" style="vertical-align:bottom;"><img src="cid:image335928.png@4621A588.7A51FF2E" width="400" height="68" border="0" alt="" style="width:400px;min-width:400px;max-width:400px;height:68px;min-height:68px;max-height:68px;font-size:0;" /></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td align="left" style="padding:10px 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://facebook.com/heliontech" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image935291.png@2E6EB3E6.E6569F48" width="18" height="18" border="0" title="Facebook" alt="Facebook" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://twitter.com/heliontech" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image538265.png@0EC3E83D.1609EDDC" width="18" height="18" border="0" title="Twitter" alt="Twitter" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image309212.png@04C92324.DB468466" width="18" height="18" border="0" title="LinkedIn" alt="LinkedIn" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td></tr></table></td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr><td align="left" style="padding:5px;vertical-align:top;"><a href="https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image749050.png@D79945D4.EAA4CD6A" border="0" title="Helion joins Automotive CX Summit" alt="Helion joins Automotive CX Summit" style="font-size:12px;" /></a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div>From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Thursday, April 26, 2018 3:04 PM<br>
<b>To:</b> Cisco VoIP Group <cisco-voip@puck.nether.net><br>
<b>Subject:</b> [cisco-voip] PUT Broken Today?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Can anyone confirm if PUT is acting up for them today? Or any other day, for that matter. Perhaps this is a common occurrence with PUT, as I'm not in there very much.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have been trying all morning to order an upgrade for a customer, and I'm being taken back to the starting page, as I progress through various stages of the process.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">E.g.,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I might get to the Accept license agreement page, and then I'm taken back to the beginning to enter my contract number again.<o:p></o:p></p>
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<p class="MsoNormal">Or, I might enter the contract number right at the start, click next, and the page just reloads.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I'm using the latest Cisco Chrome browser, though I've tried other browsers as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Outside of submitting feedback through the web site, how could I get immediate help with PUT? FWIW, I'm ordering a simple CUCM/CUC 10.x to 11.x upgrade.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks.<o:p></o:p></p>
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