<div dir="ltr">Nice find!  I used to use Windows Grep for this but the project died off.  I hate the Find in Files in Notepad++ compared to a standalone tool.</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, May 17, 2018 at 2:04 PM, ROZA, Ariel <span dir="ltr"><<a href="mailto:Ariel.ROZA@la.logicalis.com" target="_blank">Ariel.ROZA@la.logicalis.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span lang="EN-US" style="color:#1f497d">I also found VERY useful to use grepWin (<a href="https://tools.stefankueng.com/grepWin.html" target="_blank">https://tools.stefankueng.<wbr>com/grepWin.html</a>) when tring to find something
 in multiple files. It´s several times faster than Notepad++´s multifile search.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="ES">De:</span></b><span lang="ES"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@<wbr>puck.nether.net</a>]
<b>En nombre de </b>Lelio Fulgenzi<br>
<b>Enviado el:</b> jueves, 17 de mayo de 2018 01:20 p.m.<br>
<b>Para:</b> Florian Kroessbacher <<a href="mailto:florian.kroessbacher@gmail.com" target="_blank">florian.kroessbacher@gmail.<wbr>com</a>>; Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>>; Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>><br>
<b>CC:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Asunto:</b> Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span lang="EN-US">Ah. Interesting. Thanks Florian!<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">---<u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span lang="EN-US" style="font-family:"Arial",sans-serif"> | Senior Analyst<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span lang="EN-US" style="font-family:"Arial",sans-serif"> | University of Guelph<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca" target="_blank"><span style="color:#0563c1">lelio@uoguelph.ca</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218028962&sdata=nll4K4lwYrnZoYjzo4xwhCrAY6CV7llsYZ%2B2J5FlYkM%3D&reserved=0" target="_blank"><span style="font-family:"Arial",sans-serif">www.uoguelph.ca/ccs</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#1f497d">
 | @UofGCCS on Instagram, Twitter and Facebook<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><img border="0" width="187" height="100" id="m_-3768447571599409808_x0000_i1025" src="cid:image001.png@01D3EDF0.4D475210" alt="University of Guelph Cornerstone with Improve Life tagline"><u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Florian Kroessbacher <<a href="mailto:florian.kroessbacher@gmail.com" target="_blank">florian.kroessbacher@gmail.<wbr>com</a>>
<br>
<b>Sent:</b> Thursday, May 17, 2018 12:15 PM<br>
<b>To:</b> Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>>; Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">Maybe this is something<br>
<br>
<a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcway.cisco.com%2Ftools%2FCollaborationSolutionsAnalyzer%2F&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218038966&sdata=u%2Fr%2B2NDWYzh5116Yozq5ejyMLU1Stl3AP0oTe3jyw74%3D&reserved=0" target="_blank">https://cway.cisco.com/tools/<wbr>CollaborationSolutionsAnalyzer<wbr>/</a><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US"><u></u> <u></u></span></p>
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<b><span lang="EN-US" style="font-family:"-webkit-standard",serif;color:black">--</span></b><span lang="EN-US" style="font-family:"-webkit-standard",serif;color:black"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm;font-variant-caps:normal;text-align:start;word-spacing:0px">
<b><span lang="EN-US" style="font-size:13.5pt;font-family:"-webkit-standard",serif;color:black">Florian Krößbacher</span></b><span lang="EN-US" style="font-family:"-webkit-standard",serif;color:black"><u></u><u></u></span></p>
<p style="margin-bottom:7.5pt;font-variant-caps:normal;text-align:start;word-spacing:0px">
<span lang="EN-US" style="font-family:"-webkit-standard",serif;color:black"><a href="mailto:florian.kroessbacher@gmail.com" target="_blank"><span style="text-decoration:none">florian.kroessbacher@gmail.com</span></a><u></u><u></u></span></p>
<p style="line-height:0%;font-variant-caps:normal;text-align:start;word-spacing:0px">
<span lang="EN-US" style="font-family:"-webkit-standard",serif;color:black"><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FflohATinnsbruck&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218038966&sdata=RKPd8FONXYTMUnl7lKthPWzAuvwk45w8HC0Zq7YRJqk%3D&reserved=0" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" id="m_-3768447571599409808_x0000_i1026" src="https://s3.amazonaws.com/htmlsig-assets/grey/twitter.png" alt=" "></span></a> <a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplus.google.com%2F%2BFlorianKroessbacher&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218048970&sdata=b2YR3dzsdylcXn2ymtPmYWHMXWcc0mTVhPbNiYVK2hQ%3D&reserved=0" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" id="m_-3768447571599409808_x0000_i1027" src="https://s3.amazonaws.com/htmlsig-assets/grey/googleplus.png" alt=" "></span></a> <a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fflorian-kroessbacher-5a29a832%3F&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218058983&sdata=x1iwMFvirYw1ZF1v2aolQKcY%2FHPqeXDBanO0XMUZImw%3D&reserved=0" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" id="m_-3768447571599409808_x0000_i1028" src="https://s3.amazonaws.com/htmlsig-assets/grey/linkedin.png" alt=" "></span></a><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US"><br>
Am 17. Mai 2018, 18:12 +0200 schrieb Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>:<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">Awesome info! Thanks.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">My hope is to just get an idea of what’s going on. But I agree, I usually tend to go to the TAC for more detailed help.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">---</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span lang="EN-US">
</span><span lang="EN-US" style="font-family:"Arial",sans-serif">| Senior Analyst</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span lang="EN-US">
</span><span lang="EN-US" style="font-family:"Arial",sans-serif">| University of Guelph</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"><a href="tel:519-824-4120;56354" target="_blank">519-824-4120 Ext. 56354</a> |
<a href="mailto:lelio@uoguelph.ca" target="_blank"><span style="color:#0563c1">lelio@uoguelph.ca</span></a></span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"> </span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218058983&sdata=Na0wGlLEB7EUUCGcXE9X%2B8FL0n9WwhfWLCfQ3n%2FE3I8%3D&reserved=0" target="_blank"><span style="font-family:"Arial",sans-serif">www.uoguelph.ca/ccs</span></a>
</span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#1f497d">| @UofGCCS on Instagram, Twitter and Facebook</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"> </span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><img border="0" width="187" height="100" id="m_-3768447571599409808Picture_x0020_1" src="cid:image001.png@01D3EDF0.4D475210" alt="University of Guelph Cornerstone with Improve Life tagline"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.<wbr>com</a>><br>
<b>Sent:</b> Thursday, May 17, 2018 10:56 AM<br>
<b>To:</b> Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>><br>
<b>Cc:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>; voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">I also second TranslatorX as my first stop.  Make sure to have CDR enabled on the cluster, and just dump all of the compressed logs into it, pop open the Call
 List, find your call, double click it to see some good high level details (disconnect cause, duration, codecs, dtmf, ip addresses, device names) about the call, then generate a filter if you need to see the ladder diagram.  I don't use it for more complex
 log analysis, for that I sail over to Ryan's island and ask to use his Windows ME box and fire up Notepad++.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">The find in files feature is amazing, but you will need to un-compress the logs first (RTMT can do this for you). The highlighting is helpful, and if you know
 regex, you're golden.  PS Some folks in TAC have syntax highlighting for CM traces in Notepad++, but so far they have not been willing to share it with me.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">Which brings me to my final point.  Reading CM traces is not an easy effort, and you should give yourself a time limit, then just open a TAC case (or send it
 to Daniel Pagan; the human parser).  The Troubleshooting IP Telephony book is pretty good, and there's a few nuggets on the mailing list, but really, if you're not working in TAC, or a TAC like job function, you're swimming up stream.  You might have better
 luck performing controlled experiments, swapping components in and out to isolate the root cause.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">With that said, you'll never get better at log parsing, if you're not log parsing.  So, if you're </span><s><span lang="EN-US" style="font-family:"Arial",sans-serif">sick
 and twisted like Ryan and Daniel</span></s><span lang="EN-US"> able to devote some time to log parsing, go for it.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">On Thu, May 17, 2018 at 8:33 AM Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">For the money (free) and usability; yeah, I’d go with Paul’s TranslatorX. Especially if your troubleshooting call behaviors because of its ability to organize
 by session ID and parse out OPTIONS messages.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">- Geany text editor does a good job because of its ability to highlight similar entities (Linux, not sure if there is a Windows port).<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">- Notepad++ if I’m on an island and that’s all I have. <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">Really though, anything that can parse the<br>
character will work in a pinch but you’ll have to deal with the default chronologically logged readout. Whereas something like TranslatorX has more purposeful filters that allow you to follow the call’s message stack a little easier.<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US">-Ryan-<u></u><u></u></span></p>
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On May 17, 2018, at 09:17, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">I need to do some log analysis to see why a certain group of fax machines are getting reorder tone when trying to dial a number. I’ve got some other troubleshooting
 steps to do first, but I have a feeling I’m going to have to take a look.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Is it translator X still?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">---</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span lang="EN-US">
</span><span lang="EN-US" style="font-family:"Arial",sans-serif">| Senior Analyst</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span lang="EN-US">
</span><span lang="EN-US" style="font-family:"Arial",sans-serif">| University of Guelph</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"><a href="tel:(519)%20824-4120" target="_blank">519-824-4120 Ext. 56354</a> |
<a href="mailto:lelio@uoguelph.ca" target="_blank"><span style="color:#0563c1">lelio@uoguelph.ca</span></a></span><span lang="EN-US"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif"> </span><span lang="EN-US"><u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US"><a href="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=02%7C01%7Cariel.roza%40la.logicalis.com%7C52809a0913f549b9dcd608d5bc1213fd%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636621708218068996&sdata=MlI4DiyK3lRfeAQKndga5k6rgOtdVpZJizX0LyTi0pQ%3D&reserved=0" target="_blank"><span style="font-family:"Arial",sans-serif">www.uoguelph.ca/ccs</span></a>
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