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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Lelio Fulgenzi <lelio@uoguelph.ca><br>
<b>Sent:</b> Thursday, May 17, 2018 3:29:28 PM<br>
<b>To:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] Professional Development/Conferences</font>
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<div class="PlainText">I would say that having a CCNA for those working with voip is almost a necessity. Far too often the troubleshooting process breaks down because they think the phone is something special. Well, it _is_ special, but if it's not working,
there are some basic networking troubleshooting steps that come first. I remember once, phones weren't working because the DHCP pool was full. Nobody bothered to check.
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---<br>
Lelio Fulgenzi, B.A. | Senior Analyst<br>
Computing and Communications Services | University of Guelph<br>
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<br>
519-824-4120 Ext. 56354 | lelio@uoguelph.ca<br>
<br>
<a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook<br>
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-----Original Message-----<br>
From: cisco-voip <cisco-voip-bounces@puck.nether.net> On Behalf Of Lisa Notarianni<br>
Sent: Thursday, May 17, 2018 3:10 PM<br>
To: cisco-voip voyp list <cisco-voip@puck.nether.net><br>
Subject: [cisco-voip] Professional Development/Conferences<br>
<br>
Hello All,<br>
<br>
We are in the process of planning for next fiscal year's professional development or conferences and I would appreciate your input relating to voice services::<br>
<br>
1. Has anyone found value in Cisco CCNA and then moving toward Cisco Collaboration certification?<br>
<br>
2. Have you found any other non-Cisco specific training related to voice services that may be useful?
<br>
<br>
3. Any conferences that are not overly expensive but still useful for voice services (not Cisco Live)?<br>
<br>
I appreciate your responses.<br>
<br>
Thank you,<br>
<br>
Lisa Notarianni<br>
The University of Scranton<br>
Scranton, PA<br>
570-941-4325<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
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cisco-voip mailing list<br>
cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
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