<div dir="ltr">I think you're right about the CNAM idea. For what it's worth, I used to change my CNAM on AT&T's website for my mobile number. If these are corporate controlled, you could look into something similar. If their private, then, well, I guess there's always TCL scripts to change the telco provided data on the gateway, or possibly Lua script to change it on the SIP trunk to CUC.</div><br><div class="gmail_quote"><div dir="ltr">On Tue, Jun 5, 2018 at 3:46 PM Nick Barnett <<a href="mailto:nick.s.barnett@gmail.com">nick.s.barnett@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">
<div>When a call comes into Albert Jones CUC vmailbox from Barb Smith's
mobile phone, an email is delivered to Albert Jones email mailbox with
subject line "VM from Smith, Barb 15553219876" I'm 99.9% sure that this
name info is just coming from CNAM info via the PSTN. <br></div><div><br></div><div>When
looking in CUC, System Settings, Subject Line Formats, you can change
the basic layout of the subject lines... it looks like there is a %NAME%
variable, but nothing about firstname or lastname. I was just looking
for a way to make everything match...</div><div><br></div><div>I'm not
sure why it was decided that we're going to the new "industry standard"
of Firstname Lastname, but it apparently is a big deal that everything
follow that new rule. It doesn't look possible for this piece.</div><div><br></div><div>Thanks,</div><div>Nick</div>
<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 5, 2018 at 1:23 PM, Sadelski, Richard <span dir="ltr"><<a href="mailto:Richard.Sadelski@presencehealth.org" target="_blank">Richard.Sadelski@presencehealth.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="#0563C1" vlink="#954F72" lang="EN-US">
<div class="m_2691425269801331450m_-1059546392543953663WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#666666" lang="EN">Have you tried changing the Display Name field for the users voicemail box? Not sure if that is what you are looking to change.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#666666" lang="EN"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#666666" lang="EN">Thanks<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Nick Barnett<br>
<b>Sent:</b> Tuesday, June 05, 2018 12:15 PM<br>
<b>To:</b> Cisco VoIP Group <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] FirstName Lastname in delivered CUC Unified Messaging voicemails<u></u><u></u></span></p><div><div class="m_2691425269801331450h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">Our email team recently change the display of names in MSFT land to be "Firstname Lastname" instead of the standard "Lastname, Firstname" that everyone is familiar with. CUC's Unified Messaging sends the notifications out as "Last, First"
<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I've been looking through docs and can't seem to find a way to change this in CUC.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Has anyone ever faced this or maybe have some pointers on where to poke around?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Nick<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">p.s. - we have a mix of people with Viewmail and those with just Unified Messaging, but the same thing is happening for both... which makes sense since CUC has no idea if the user's client has viewmail or not.<u></u><u></u></p>
</div>
</div>
</div></div></div>
</div>
</blockquote></div><br></div>
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