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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Well, just like you said below… , “Webexconnect, which once attempted, if unsuccessful, just kills the how authentication attempt.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Why couldn’t they do the same thing with the other services? Attempt to connect directly to the on-prem hosts, if that fails, then connect through expressway. Have a heartbeat going that always attempts to connect to on-prem and switches
after a reliable connection history is established. Sure, takes a few more smarts, but I’m guessing, you asked 100 EDUs out there if they have split view DNS, chances are they don’t. That could be changing I guess.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1029" src="cid:image001.png@01D4048C.17F80610" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Ryan Huff <ryanhuff@outlook.com> <br>
<b>Sent:</b> Friday, June 15, 2018 8:36 AM<br>
<b>To:</b> Lelio Fulgenzi <lelio@uoguelph.ca><br>
<b>Cc:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com>; voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] are we still using custom jabber xml files in CUCM v11.5 and JAbber v12?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Now, I think DNS is the way to go for determining authentication and I actually like the way Jabber does it; it’s the perfect example of application democracy.
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">Jabber has an ordered list of things it checks for and moves on to each until it finds a service discovery and attempts authentication.<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">With my DNS server and the use of SRV priorities and weights, I can control how that ordered list is executed.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Each side of the process has balanced control, which I think, is the way it should be. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The you have the outlier, Webexconnect, which once attempted, if unsuccessful, just kills the how authentication attempt.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I feel like a simple conditional construct would solve this whole thing:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">if (webexconnectLogin) { Login } else { checkForOtherThings }<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 19:04, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hey - I had to go buy two new DNS servers and configure a specialty subdomain to enable MRA.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">DNS resolution as the best way to decide who to speak to? Not sure I’m on board there. <o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You’re preaching to the converted as they say. <br>
<br>
<o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><b><br>
<br>
</b><o:p></o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0">50 Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 6:59 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal" style="margin-bottom:12.0pt">It just a silly draconian style application behavior that just doesn’t need to be there. <o:p></o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 18:51, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Interesting. Thanks. I’m guessing we’re either not configured for Jabber cloud or are custom domain is preventing issues.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Now that I think about it, I do remember reading about this in the deployment guide. And the ways around it. <o:p></o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><b><br>
<br>
</b><o:p></o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0">50 Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1026" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 6:47 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal" style="margin-bottom:12.0pt">The Jabber client, by default, attempts service discovery with Webexconnect first (Cloud Jabber). If it finds the user’s suffix domain there, it attempts authentication and if its unsuccessful (Ex. it’s configured
but not used by the customer, which accounts for many scenarios) it fails and does not attempt any other authentication methods.<o:p></o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 18:42, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Interesting - I’ll have to read the rest of the thread to understand the full the impact of this, however, is it only a problem when you have WebEx messenger subscription and you don’t want to use it. Or does this impact everyone?
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">As for your comment on URLs and MSIs, I hear ya. Both good points. For me, though, reading that the URL only works (or worked) on certain devices didn’t bode well. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And what if they get a new device and need to reinstall? They’d have to find that email. I like educating our users on what service discovery domain to use. <o:p></o:p></p>
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<div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">Our software deployment team might be able to help to make it easier, but again, I’d rather they know how to log in themselves. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><b><br>
<br>
</b><o:p></o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0">50 Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1027" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 3:51 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<div>
<p class="MsoNormal">Sorry to Hijack this but ......<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’d settle for not having a forced Webexconnect authorization attempt without a good solution to turn it off.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you think the command line installer switches to exclude a WebEx service discovery is an acceptable solution, I’d argue that you’re wrong. What if I want to go cloud someday? Just reinstall all the clients (since this method modified
the bootstrap)?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you think the mobile provisioning URL is a solution, it’s not. It’s a horrible solution. Convince my users to click on a funky looking url on their devices when I spend my existence espousing to users, not to click on funny looking links?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you would think calling WebEx support to turn it off is acceptable ... please, by all means, try it and let me know your thoughts.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’ve been after this feature for awhile now, just wrote a new idea request too ...<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="https://communities.cisco.com/ideas/2827">https://communities.cisco.com/ideas/2827</a><o:p></o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jun 14, 2018, at 15:30, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Well, that’s promising!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I hope whatever comes along will work with v11.5su4. I mean, if it requires and additional suX, I can live with that, too.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><image001.png><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>>
<br>
<b>Sent:</b> Thursday, June 14, 2018 3:12 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] are we still using custom jabber xml files in CUCM v11.5 and JAbber v12?<o:p></o:p></p>
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<p class="MsoNormal">Hmm the most Ill say is you may be happy this fall wink wink<o:p></o:p></p>
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<p class="MsoNormal">Get <a href="https://aka.ms/o0ukef">Outlook for iOS</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-family:"remialcxesans",serif;color:#F3800B"></span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:gray"> | </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>> on behalf of Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
<b>Sent:</b> Thursday, June 14, 2018 2:59:19 PM<br>
<b>To:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] are we still using custom jabber xml files in CUCM v11.5 and JAbber v12?</span>
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<p class="MsoNormal">I realized that in CUCM v9 and Jabber v11, we needed to use custom jabber xml files if we wanted to turn on a feature for some people but not others. That gets tricky with multiple features and providing some but not others. Definitely
not scalable.<o:p></o:p></p>
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<p class="MsoNormal">Has this changed in CUCM v11.5 and Jabber v12? I’m really hoping that the device configuration page will include most of the feature information.<o:p></o:p></p>
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<p class="MsoNormal">We see new COP files distributed for phones as they are improved upon, it would be neat to see the same thing for Jabber.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
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