<div dir="ltr">Ryan ,<div><br></div><div>you will still be able to know the ip address of the peripheral via reg-edit of respective peripherals.</div><div><br></div><div>Regards</div><div>Manjunath</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jul 27, 2018 at 4:30 PM, Ryan Burtch <span dir="ltr"><<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><p style="box-sizing:inherit;margin:5px 0px 10px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial">I work in Managed Services.  I have to get into different customer environments when issues happen. Many times, I'm researching a dropped call or something like that via the AW/HDS.</p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial"> </p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial">I see the calls come into RCD/TCD via some Routing Client '5001, 5002, etc', but I need a way to correlate these routing clients to the actual peripheral's IP ADDRESS (CVP1,2,3, CUCM, etc.)</p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial"> </p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial">I know I can get this from PG setup, but I can't take the environment down when I'm troubleshooting, plus I have no idea which PG to pull from as many of these environments are quite large.</p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial"> </p><p style="box-sizing:inherit;margin:10px 0px;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px;font-weight:300;text-align:left;text-decoration-style:initial;text-decoration-color:initial">Is there any other way to get this info quickly?  Thoughts.</p><br clear="all"><div><div class="m_4891938905377172458gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><br></div><div><br></div><div>Thanks & Regards<br>   Manjunath<br></div></div></div>
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