<div dir="ltr">As far as you know Jeremy, is the "Video" in the name of the KEM for the 8865, just a description, and not necessarily a capability?  I cannot imagine why the KEM would have caps, but you never know.</div><br><div class="gmail_quote"><div dir="ltr">On Fri, Aug 10, 2018 at 1:55 PM Jeremy Bresley <<a href="mailto:brez@brezworks.com">brez@brezworks.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
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    To clarify, there's actually 3 different 8800 KEMs.<br>
    The original (CP-BEKEM=) is the single screen straight model.<br>
    The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model.<br>
    The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model
    (matching the bend in the 8845/65).
    <p>The A-KEM and V-KEM do require newer phone loads to be
      supported.  The BEKEM is supported on older firmware than you want
      to be using in production anymore.</p>
    <p>Jeremy<br>
    </p>
    <div class="m_-5131409754410095744moz-cite-prefix">On 8/10/18 14:46, Matthew Loraditch
      wrote:<br>
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        <p class="MsoNormal">I have a feeling that’s for the new model.
          The BEKEM model existed long before 12.x did but you never
          know!<u></u><u></u></p>
        <p class="MsoNormal"><u></u> <u></u></p>
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                                <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left">Matthew Loraditch<span style="font-family:remialcxesans">​</span></td>
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                                        <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left">Sr. Network Engineer</td>
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                                                <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left"><span style="color:#f3800b">p:</span> <a href="tel:443.541.1518" id="m_-5131409754410095744LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">443.541.1518</strong></a></td>
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                                        <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left"><span style="color:#f3800b">w:</span> <a href="http://www.heliontechnologies.com/" id="m_-5131409754410095744LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">www.heliontechnologies.com</strong></a></td>
                                        <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left"> | </td>
                                        <td style="vertical-align:top;font-family:Calibri,Arial,sans-serif" align="left"><span style="color:#f3800b">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" id="m_-5131409754410095744LPlnk689713" style="text-decoration:none;color:#808080" target="_blank"><strong style="font-weight:400">MLoraditch@heliontechnologies.com</strong></a></td>
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                                        <td style="padding:5px;vertical-align:top" align="left"><a href="https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/" id="m_-5131409754410095744LPlnk689713" style="text-decoration:none" target="_blank"><img src="cid:part11.0DD403A0.244D0D8D@brezworks.com" title="Helion joins
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        <b>From:</b> Anthony Holloway
        <a class="m_-5131409754410095744moz-txt-link-rfc2396E" href="mailto:avholloway+cisco-voip@gmail.com" target="_blank"><avholloway+cisco-voip@gmail.com></a>
        <br>
        <b>Sent:</b> Friday, August 10, 2018 2:45 PM<br>
        <b>To:</b> Matthew Loraditch
        <a class="m_-5131409754410095744moz-txt-link-rfc2396E" href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><MLoraditch@heliontechnologies.com></a><br>
        <b>Cc:</b> Cisco VoIP Group <a class="m_-5131409754410095744moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net" target="_blank"><cisco-voip@puck.nether.net></a><br>
        <b>Subject:</b> Re: [cisco-voip] 8865 + KEM + Video Calls<u></u><u></u>
        <p class="MsoNormal"><u></u> <u></u></p>
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          <p class="MsoNormal">I just noticed that there is a
            requirement in the accessories guide to be running 12.0(1)
            firmware when using the KEM.<u></u><u></u></p>
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            <p class="MsoNormal"><u></u> <u></u></p>
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            <p class="MsoNormal">"The Cisco IP Phone 8851/8861 Key
              Expansion Module and the Cisco IP Phone 8865 Key Expansion
              Module require firmware release 12.0(1) or later, and
              Cisco Unified Communications Manager 10.5(2) or later to
              function."<u></u><u></u></p>
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            <p class="MsoNormal">Source: <a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00</a><u></u><u></u></p>
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            <p class="MsoNormal"><u></u> <u></u></p>
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            <p class="MsoNormal">And this phone is running 11.7(1).  Let
              me get that upgraded quick and re-test.<u></u><u></u></p>
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        <p class="MsoNormal"><u></u> <u></u></p>
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            <p class="MsoNormal">On Fri, Aug 10, 2018 at 1:40 PM Anthony
              Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>>
              wrote:<u></u><u></u></p>
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              <p class="MsoNormal">The module is the single LCD flat
                one, not the dual screen angled one.  The module in CUCM
                is listed as "BEKEM 36-Button Line Expansion Module" as
                opposed to "CP-8800-Video 28 Button Key Expansion
                Module" or even "CP-8800-Audio 28 Button Key Expansion
                Module"<u></u><u></u></p>
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                <p class="MsoNormal"><u></u> <u></u></p>
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                <p class="MsoNormal">Interestingly, I have both an
                  11.5(1)SU3 and an 11.5(1)SU4 deployment to look at,
                  and the SU3 one doesn't have the newer KEM selections
                  in the drop down, but the SU4 one does.  So, you would
                  think that the SU4 Release Notes would mention it, but
                  there's nothing in there.<u></u><u></u></p>
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                <p class="MsoNormal"><u></u> <u></u></p>
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                <p class="MsoNormal">I'd be surprised if the module
                  itself is causing the phone to negotiate video or not,
                  but I suppose Cisco does like to keep us on our toes.<u></u><u></u></p>
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                  <p class="MsoNormal"><u></u> <u></u></p>
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            <p class="MsoNormal"><u></u> <u></u></p>
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                <p class="MsoNormal">On Fri, Aug 10, 2018 at 11:30 AM
                  Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>
                  wrote:<u></u><u></u></p>
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                    <p class="MsoNormal">The
                      CP-BEKEM or the newer one? I’m speculating based
                      on the way the newer one is listed as a video
                      expansion module in some places you need the newer
                      one..<u></u><u></u></p>
                    <p class="MsoNormal"> <u></u><u></u></p>
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                                              <p class="MsoNormal"><b><span style="color:#f3800b">Matthew Loraditch</span></b><b><span style="font-family:remialcxesans;color:#f3800b">​</span><span style="color:#f3800b"><u></u><u></u></span></b></p>
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                                                      <p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<u></u><u></u></span></b></p>
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                                                          <p class="MsoNormal"><span style="color:#f3800b">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><u></u><u></u></span></p>
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                                                      <p class="MsoNormal"><span style="color:#f3800b">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><u></u><u></u></span></p>
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                                                      <p class="MsoNormal"><span style="color:gray"> | <u></u><u></u></span></p>
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                                                      <p class="MsoNormal"><span style="color:#f3800b">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><u></u><u></u></span></p>
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                                                      <p class="MsoNormal"><span style="font-size:1.0pt"><u></u><u></u></span></p>
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                                                          <p class="MsoNormal" style="text-align:center" align="center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"><u></u><u></u></span></a></span></p>
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                                                          <p class="MsoNormal" style="text-align:center" align="center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"><u></u><u></u></span></a></span></p>
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                                                          <p class="MsoNormal" style="text-align:center" align="center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"><u></u><u></u></span></a></span></p>
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                                                      <p class="MsoNormal"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"><u></u><u></u></span></a></span></p>
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                      <p class="MsoNormal"><b><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none">From:</span><span style="color:windowtext;font-weight:normal;text-decoration:none">
                              cisco-voip <<u><span style="color:blue">cisco-voip-bounces@puck.nether.net</span></u>>
                            </span><span style="color:windowtext;text-decoration:none">On
                              Behalf Of </span><span style="color:windowtext;font-weight:normal;text-decoration:none">Anthony
                              Holloway<br>
                            </span><span style="color:windowtext;text-decoration:none">Sent:</span><span style="color:windowtext;font-weight:normal;text-decoration:none">
                              Friday, August 10, 2018 12:13 PM<br>
                            </span><span style="color:windowtext;text-decoration:none">To:</span><span style="color:windowtext;font-weight:normal;text-decoration:none"> Cisco
                              VoIP Group <<u><span style="color:blue">cisco-voip@puck.nether.net</span></u>><br>
                            </span><span style="color:windowtext;text-decoration:none">Subject:</span><span style="color:windowtext;font-weight:normal;text-decoration:none">
                              [cisco-voip] 8865 + KEM + Video Calls<u></u><u></u></span></a></b></p>
                      <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"> <u></u><u></u></span></a></p>
                      <div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none">I have a use case on an
                                8865 with the KEM, and a Line configured
                                per the usual setup.  If that line is on
                                the phone itself, I can call it, and get
                                video to establish.  If I move the line
                                to the KEM, I can call it, but get audio
                                only.<u></u><u></u></span></a></p>
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                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"> <u></u><u></u></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none">Is that working as
                                designed, a configuration miss on my
                                part, or a defect?<u></u><u></u></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"> <u></u><u></u></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none">Unfortunately, I don't
                                have access to many expansion modules
                                (none actually), so testing different
                                setups/firmware versions is not
                                possible.<u></u><u></u></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none"> <u></u><u></u></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><a href="https://facebook.com/heliontech" target="_blank"><span style="color:windowtext;text-decoration:none">Thanks in advanced.<u></u><u></u></span></a></p>
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              </blockquote>
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      <pre class="m_-5131409754410095744moz-quote-pre">_______________________________________________
cisco-voip mailing list
<a class="m_-5131409754410095744moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
<a class="m_-5131409754410095744moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
    </blockquote>
  </div>

_______________________________________________<br>
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</blockquote></div>