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    To clarify, there's actually 3 different 8800 KEMs.<br>
    The original (CP-BEKEM=) is the single screen straight model.<br>
    The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model.<br>
    The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model
    (matching the bend in the 8845/65).
    <p>The A-KEM and V-KEM do require newer phone loads to be
      supported.  The BEKEM is supported on older firmware than you want
      to be using in production anymore.</p>
    <p>Jeremy<br>
    </p>
    <div class="moz-cite-prefix">On 8/10/18 14:46, Matthew Loraditch
      wrote:<br>
    </div>
    <blockquote type="cite"
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        <p class="MsoNormal">I have a feeling that’s for the new model.
          The BEKEM model existed long before 12.x did but you never
          know!<o:p></o:p></p>
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        <b>From:</b> Anthony Holloway
        <a class="moz-txt-link-rfc2396E" href="mailto:avholloway+cisco-voip@gmail.com"><avholloway+cisco-voip@gmail.com></a>
        <br>
        <b>Sent:</b> Friday, August 10, 2018 2:45 PM<br>
        <b>To:</b> Matthew Loraditch
        <a class="moz-txt-link-rfc2396E" href="mailto:MLoraditch@heliontechnologies.com"><MLoraditch@heliontechnologies.com></a><br>
        <b>Cc:</b> Cisco VoIP Group <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
        <b>Subject:</b> Re: [cisco-voip] 8865 + KEM + Video Calls<o:p></o:p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div>
          <p class="MsoNormal">I just noticed that there is a
            requirement in the accessories guide to be running 12.0(1)
            firmware when using the KEM.<o:p></o:p></p>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">"The Cisco IP Phone 8851/8861 Key
              Expansion Module and the Cisco IP Phone 8865 Key Expansion
              Module require firmware release 12.0(1) or later, and
              Cisco Unified Communications Manager 10.5(2) or later to
              function."<o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal">Source: <a
href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00"
                moz-do-not-send="true">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00</a><o:p></o:p></p>
          </div>
          <div>
            <p class="MsoNormal"><o:p> </o:p></p>
          </div>
          <div>
            <p class="MsoNormal">And this phone is running 11.7(1).  Let
              me get that upgraded quick and re-test.<o:p></o:p></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div>
          <div>
            <p class="MsoNormal">On Fri, Aug 10, 2018 at 1:40 PM Anthony
              Holloway <<a
                href="mailto:avholloway%2Bcisco-voip@gmail.com"
                moz-do-not-send="true">avholloway+cisco-voip@gmail.com</a>>
              wrote:<o:p></o:p></p>
          </div>
          <blockquote style="border:none;border-left:solid #CCCCCC
            1.0pt;padding:0in 0in 0in
            6.0pt;margin-left:4.8pt;margin-right:0in">
            <div>
              <p class="MsoNormal">The module is the single LCD flat
                one, not the dual screen angled one.  The module in CUCM
                is listed as "BEKEM 36-Button Line Expansion Module" as
                opposed to "CP-8800-Video 28 Button Key Expansion
                Module" or even "CP-8800-Audio 28 Button Key Expansion
                Module"<o:p></o:p></p>
              <div>
                <p class="MsoNormal"><o:p> </o:p></p>
              </div>
              <div>
                <p class="MsoNormal">Interestingly, I have both an
                  11.5(1)SU3 and an 11.5(1)SU4 deployment to look at,
                  and the SU3 one doesn't have the newer KEM selections
                  in the drop down, but the SU4 one does.  So, you would
                  think that the SU4 Release Notes would mention it, but
                  there's nothing in there.<o:p></o:p></p>
              </div>
              <div>
                <p class="MsoNormal"><o:p> </o:p></p>
              </div>
              <div>
                <p class="MsoNormal">I'd be surprised if the module
                  itself is causing the phone to negotiate video or not,
                  but I suppose Cisco does like to keep us on our toes.<o:p></o:p></p>
              </div>
              <div>
                <div>
                  <p class="MsoNormal"><o:p> </o:p></p>
                </div>
              </div>
            </div>
            <p class="MsoNormal"><o:p> </o:p></p>
            <div>
              <div>
                <p class="MsoNormal">On Fri, Aug 10, 2018 at 11:30 AM
                  Matthew Loraditch <<a
                    href="mailto:MLoraditch@heliontechnologies.com"
                    target="_blank" moz-do-not-send="true">MLoraditch@heliontechnologies.com</a>>
                  wrote:<o:p></o:p></p>
              </div>
              <blockquote style="border:none;border-left:solid #CCCCCC
                1.0pt;padding:0in 0in 0in
                6.0pt;margin-left:4.8pt;margin-right:0in">
                <div>
                  <div>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The
                      CP-BEKEM or the newer one? I’m speculating based
                      on the way the newer one is listed as a video
                      expansion module in some places you need the newer
                      one..<o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
                    <div>
                      <table class="MsoNormalTable" style="width:100.0%"
                        width="100%" cellspacing="0" cellpadding="0"
                        border="0">
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                            <td style="padding:0in 0in 0in 0in"
                              valign="top">
                              <table class="MsoNormalTable"
                                cellspacing="0" cellpadding="0"
                                border="0">
                                <tbody>
                                  <tr>
                                    <td style="padding:0in 7.5pt 0in
                                      0in">
                                      <p class="MsoNormal"><span
                                          style="font-size:1.0pt"> <o:p></o:p></span></p>
                                    </td>
                                    <td style="padding:7.5pt 0in 7.5pt
                                      7.5pt">
                                      <table class="MsoNormalTable"
                                        style="width:100.0%"
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                                        <tbody>
                                          <tr>
                                            <td style="padding:0in 0in
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                                              <p class="MsoNormal"><b><span
style="color:#F3800B">Matthew Loraditch</span></b><b><span
                                                    style="font-family:remialcxesans;color:#F3800B">​</span><span
style="color:#F3800B"><o:p></o:p></span></b></p>
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                                            <td style="padding:0in 0in
                                              0in 0in" valign="top">
                                              <table
                                                class="MsoNormalTable"
                                                cellspacing="0"
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                                                    <td
                                                      style="padding:0in
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                                                      <p
                                                        class="MsoNormal"><b><span
style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
                                                    </td>
                                                  </tr>
                                                </tbody>
                                              </table>
                                            </td>
                                          </tr>
                                          <tr>
                                            <td style="padding:0in 0in
                                              0in 0in" valign="top">
                                              <table
                                                class="MsoNormalTable"
                                                cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="padding:7.5pt
                                                      0in 0in 0in"
                                                      valign="top">
                                                      <table
                                                        class="MsoNormalTable"
                                                        cellspacing="0"
                                                        cellpadding="0"
                                                        border="0">
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                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"><span
style="color:#F3800B">p:</span><span style="color:gray"> <a
                                                          href="tel:443.541.1518"
target="_blank" moz-do-not-send="true"><strong><span
style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
                                                          </td>
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                                                        </tbody>
                                                      </table>
                                                    </td>
                                                  </tr>
                                                </tbody>
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                                            </td>
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                                          <tr>
                                            <td style="padding:0in 0in
                                              0in 0in" valign="top">
                                              <table
                                                class="MsoNormalTable"
                                                cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="padding:0in
                                                      0in 0in 0in"
                                                      valign="top">
                                                      <p
                                                        class="MsoNormal"><span
style="color:#F3800B">w:</span><span style="color:gray"> <a
                                                          href="http://www.heliontechnologies.com/"
target="_blank" moz-do-not-send="true"><strong><span
style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
                                                    </td>
                                                    <td
                                                      style="padding:0in
                                                      0in 0in 0in"
                                                      valign="top">
                                                      <p
                                                        class="MsoNormal"><span
style="color:gray"> | <o:p></o:p></span></p>
                                                    </td>
                                                    <td
                                                      style="padding:0in
                                                      0in 0in 0in"
                                                      valign="top">
                                                      <p
                                                        class="MsoNormal"><span
style="color:#F3800B">e:</span><span style="color:gray"> <a
                                                          href="mailto:MLoraditch@heliontechnologies.com"
target="_blank" moz-do-not-send="true"><strong><span
style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
                                                    </td>
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                                          <tr>
                                            <td style="padding:0in 0in
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                                              <table
                                                class="MsoNormalTable"
                                                cellspacing="0"
                                                cellpadding="0"
                                                border="0">
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                                                    <td
                                                      style="padding:0in
                                                      0in 0in 0in"
                                                      valign="bottom">
                                                      <p
                                                        class="MsoNormal"><span
style="font-size:1.0pt"><o:p></o:p></span></p>
                                                      <br>
                                                    </td>
                                                  </tr>
                                                </tbody>
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                                          <tr>
                                            <td style="padding:0in 0in
                                              0in 0in" valign="top">
                                              <table
                                                class="MsoNormalTable"
                                                style="width:100.0%"
                                                width="100%"
                                                cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="padding:0in
                                                      0in 0in 0in"
                                                      valign="top">
                                                      <table
                                                        class="MsoNormalTable"
                                                        cellspacing="0"
                                                        cellpadding="0"
                                                        border="0">
                                                        <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:7.5pt
                                                          0in 7.5pt 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
style="width:100.0%" width="100%" cellspacing="0" cellpadding="0"
                                                          border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
style="width:100.0%" width="100%" cellspacing="0" cellpadding="0"
                                                          border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          2.25pt 0in
                                                          0in"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"
style="text-align:center" align="center"><span style="font-size:1.0pt"><a
href="https://facebook.com/heliontech" target="_blank"
                                                          moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"><o:p></o:p></span></a></span></p>
                                                          <br>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                          </td>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
style="width:100.0%" width="100%" cellspacing="0" cellpadding="0"
                                                          border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          2.25pt 0in
                                                          0in"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"
style="text-align:center" align="center"><span style="font-size:1.0pt"><a
href="https://facebook.com/heliontech" target="_blank"
                                                          moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"><o:p></o:p></span></a></span></p>
                                                          <br>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                          </td>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
style="width:100.0%" width="100%" cellspacing="0" cellpadding="0"
                                                          border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          2.25pt 0in
                                                          0in"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"
style="text-align:center" align="center"><span style="font-size:1.0pt"><a
href="https://facebook.com/heliontech" target="_blank"
                                                          moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"><o:p></o:p></span></a></span></p>
                                                          <br>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                          </td>
                                                          </tr>
                                                        </tbody>
                                                      </table>
                                                    </td>
                                                  </tr>
                                                </tbody>
                                              </table>
                                            </td>
                                          </tr>
                                          <tr>
                                            <td style="padding:0in 0in
                                              0in 0in" valign="top">
                                              <table
                                                class="MsoNormalTable"
                                                cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="padding:3.75pt
                                                      3.75pt 3.75pt
                                                      3.75pt"
                                                      valign="top">
                                                      <p
                                                        class="MsoNormal"><span
style="font-size:1.0pt"><a href="https://facebook.com/heliontech"
                                                          target="_blank"
moz-do-not-send="true"><span
                                                          style="color:windowtext;text-decoration:none"><o:p></o:p></span></a></span></p>
                                                      <br>
                                                    </td>
                                                  </tr>
                                                </tbody>
                                              </table>
                                            </td>
                                          </tr>
                                        </tbody>
                                      </table>
                                    </td>
                                  </tr>
                                </tbody>
                              </table>
                            </td>
                          </tr>
                        </tbody>
                      </table>
                      <p class="MsoNormal"><b><a
                            href="https://facebook.com/heliontech"
                            target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none">From:</span><span
                              style="color:windowtext;font-weight:normal;text-decoration:none">
                              cisco-voip <<u><span style="color:blue">cisco-voip-bounces@puck.nether.net</span></u>>
                            </span><span
                              style="color:windowtext;text-decoration:none">On
                              Behalf Of </span><span
                              style="color:windowtext;font-weight:normal;text-decoration:none">Anthony
                              Holloway<br>
                            </span><span
                              style="color:windowtext;text-decoration:none">Sent:</span><span
style="color:windowtext;font-weight:normal;text-decoration:none">
                              Friday, August 10, 2018 12:13 PM<br>
                            </span><span
                              style="color:windowtext;text-decoration:none">To:</span><span
style="color:windowtext;font-weight:normal;text-decoration:none"> Cisco
                              VoIP Group <<u><span style="color:blue">cisco-voip@puck.nether.net</span></u>><br>
                            </span><span
                              style="color:windowtext;text-decoration:none">Subject:</span><span
style="color:windowtext;font-weight:normal;text-decoration:none">
                              [cisco-voip] 8865 + KEM + Video Calls<o:p></o:p></span></a></b></p>
                      <p class="MsoNormal"
                        style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                          href="https://facebook.com/heliontech"
                          target="_blank" moz-do-not-send="true"><span
                            style="color:windowtext;text-decoration:none"> <o:p></o:p></span></a></p>
                      <div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none">I have a use case on an
                                8865 with the KEM, and a Line configured
                                per the usual setup.  If that line is on
                                the phone itself, I can call it, and get
                                video to establish.  If I move the line
                                to the KEM, I can call it, but get audio
                                only.<o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"> <o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none">Is that working as
                                designed, a configuration miss on my
                                part, or a defect?<o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"> <o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none">Unfortunately, I don't
                                have access to many expansion modules
                                (none actually), so testing different
                                setups/firmware versions is not
                                possible.<o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none"> <o:p></o:p></span></a></p>
                        </div>
                        <div>
                          <p class="MsoNormal"
                            style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a
                              href="https://facebook.com/heliontech"
                              target="_blank" moz-do-not-send="true"><span
style="color:windowtext;text-decoration:none">Thanks in advanced.<o:p></o:p></span></a></p>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </blockquote>
            </div>
          </blockquote>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <pre class="moz-quote-pre" wrap="">_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
    </blockquote>
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