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<p style="margin-top:0;margin-bottom:0">Plantronics built a Y adapter that allowed this functionality through the headset port. I am sure there are other manufactures but we had good success with the plantronics model.</p>
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<p style="margin-top:0;margin-bottom:0">Terry<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of James Buchanan <james.buchanan2@gmail.com><br>
<b>Sent:</b> Friday, August 17, 2018 5:03:48 AM<br>
<b>To:</b> Reto Gassmann<br>
<b>Cc:</b> voyp list, cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> Re: [cisco-voip] 8851 call with headset and ahndest</font>
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<div dir="ltr">Hi Reto,
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<div>With the newer phones, and I believe even with 7961/62 phones, Cisco separated the audio interfaces physically, making this former functionality impossible. The best thing to do is to use a Y-adapter quick disconnect cable to have two headsets on at the
same time or use some sort of monitoring/barge software like Cisco Finesse offers. </div>
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<div>Thanks,</div>
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<div>James</div>
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<div dir="ltr">On Fri, Aug 17, 2018 at 11:59 AM Reto Gassmann <<a href="mailto:voip@mrga.ch">voip@mrga.ch</a>> wrote:<br>
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<div dir="auto">Hallo Group</div>
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<div dir="auto">We are currently changing our old 7960 phones to 8851.</div>
<div dir="auto">With the old phones it was possible to use the headset and the handset at the same time. So it was possible to coach new workers during a call.</div>
<div dir="auto">Now with the 8851 this is no longer possible. Only headset or handset.</div>
<div dir="auto">Is there a setting to change that or does anyone know an other solution?</div>
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<div dir="auto">Thanks Reto</div>
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