<div dir="ltr"><div>Each device pack file contains all of the logic to add new firmware, and add support for all of the phones contained within it. So yes, they're cumulative.</div><div><br></div><div>When you say that SUs are not listed, do you mean the matrix? If so, that's probably because it's not a factor. Just match Major.Minor.Patch.</div><div><br></div>Are you referring to Table-2 in the Device Pack Readme when you say "shows database updates for" or "does not show updates for"?<div><br></div><div>That's just a list of the defects fixed/addressed by the device pack, not which phones are getting updates.</div><div><br></div><div>Personally, I would not use any version, other than the one listed on the matrix. In your case, that would rule out 11.5(1.16083) device pack for me. If it's too new for Cisco to put out proper documentation, then it's too new for me to use. The reason is simple: I would not be able to cite documentation stating that the version is on the supported version list (the matrix). And being able to cite documentation is important to me.</div><div><br></div><div>Lastly, it sounds like you already have support for these phone models, if you're seeing the device defaults listed in your 11.5(1)SU4. So, are you trying to add support, or just upgrade the firmware on them?</div><div><br></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr">On Fri, Aug 17, 2018 at 4:13 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><br>
I have to tell you, figuring out when to install a dev pack or not is confusing as hell to me. The documentation never includes (or is updated to include) SUs.<br>
<br>
Can I assume (*scream*) that if I need any of the database updates included in the readme for a dev pack that is dated after my SU, that I need to install that dev pack? Is going by date enough?<br>
<br>
Are dev packs cumulative? Their readmes don't appear so. A database update note that appears in one dev pack does not appear in the later dev pack release notes.<br>
<br>
Here's my scenario:<br>
<br>
I'm on CUCM 11.5(1)SU4 (dated 05-FEB-2018) and we're looking to deploy some 8832 and 8865 phones. CUCM 11.5(1)SU4 has default firmware listed for both these phones in the readme. This is what the TAC told me indicates that v11.5(1)SU4 supports the phones without the need for a dev pack.<br>
<br>
When I look to the dev pack downloads page, I see the following dev packs available that are dated after 05-FEB-2018:<br>
<br>
11.5(1.15078) - 04-Jun-2018<br>
11.5(1.16083) - 13-Aug-2018<br>
<br>
v11.5(1.15078) shows database updates for 7800/8800 series phones, 8832 conference phone. Fine, I'm good with that.<br>
11.5(1.16083) does not show updates for any of the 8800 series phones, but does show updates for "Collaboration Endpoint Software" - which I think I might need.<br>
<br>
So, is my process correct - I need to install only 11.5(1.16083) since it's cumulative and includes v11.5(1.15078) which has things I need? And I don't have to worry about any of the others because they were dated earlier than 05-FEB-2018?<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A. | Senior Analyst<br>
Computing and Communications Services | University of Guelph<br>
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<br>
519-824-4120 Ext. 56354 | <a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><mailto:<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<br>
<a href="http://www.uoguelph.ca/ccs" rel="noreferrer" target="_blank">www.uoguelph.ca/ccs</a><<a href="http://www.uoguelph.ca/ccs" rel="noreferrer" target="_blank">http://www.uoguelph.ca/ccs</a>> | @UofGCCS on Instagram, Twitter and Facebook<br>
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