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<div class="moz-cite-prefix">On 8/30/18 13:15, Lelio Fulgenzi wrote:<br>
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cite="mid:85FBB4C1-7313-41A8-AFA3-9DAAFD487060@uoguelph.ca">
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I’m looking at retrofitting our two sx20 quicksets with a minimum
of a trc6 and hopefully with a touch10 panel. This all in an
effort to support the clients getting a webex room kit which is
using CE software.
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<div>I’ll need to upgrade the SX20 to the latest CE software once
I get at least one of the two peripheral upgrades mentioned
above. </div>
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<div>Just wondering if anyone has done this?</div>
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<div>A little confusion between the SX data sheet (updated March
2018) which refers to the <span style="background-color:
rgba(255, 255, 255, 0);">CTS-CTRL-DVX-10 and a power injector
(CTS-PWR-AIR-INJ5=) vs the Touch 10 data sheet (updated
December 2017) which indicates the SX20 uses the CS-TOUCH10
model, with the CTS-CTRL-DV10 for IX series, and no mention of
power injector. </span></div>
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<div>Data sheet references:</div>
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<div><a
href="https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html"
moz-do-not-send="true">https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html</a></div>
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<div><a
href="https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html"
moz-do-not-send="true">https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html</a></div>
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<p>The CTS-CTRL-DVX-10 is the original model touch 10 (identifiable
by the USB ports on the side, and the plastic flap over the
ethernet jack). This is supported on all currently shipping
endpoints including the IX.</p>
<p>The CS-TOUCH10 is the new model which removed some of the
hardware which wasn't used (audio jack, USB ports) and simplified
the ethernet jack on the back (eliminated the flap which tended to
break off). It also can be identified by the Cisco logo on the
bottom of the face and the foot stand which folds completely flat
(done to make wall mounting easier). This one is only supported
on the MX/SX/Room units.</p>
<p>Power injector is required if you're using either one directly
connected to an SX or MX or a RoomKit (RoomKitPlus has PoE for the
Touch10 interface). Or you can connect it to a PoE switch and
provide power that way as well. If it's not directly connected to
the endpoint, you will have to give it the IP/admin credentials
for the unit to connect to when you install it.</p>
<p>Also, if you have a Touch10, why bother with the TRC6? If I have
a Touch10, I'm doing everything from that instead of the remote.
User experience is MUCH better/simpler with the Touch10.</p>
<p>One thing that confuses people with the newer CE code is there's
no longer a separate PKG file for standalone upgrades, you just
upload the COP file directly to the endpoint to upgrade it if you
aren't pushing it from CUCM. (Can also use the COP file from TMS
if the units are VCS registered.)</p>
<p>Jeremy<br>
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