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One thing to add about using the remote vs Touch. The CE software will completely change the UI when a Touch is paired so you won’t get the menu on-screen to navigate via the remote. I don’t think it’s intended to use both on the same codec, so YMMV.
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<div class="">For instructions on connecting the Touch10 refer to the Peripherals section for the Admin Guide for your version.</div>
<div class="">Here’s the 9.0 doc, these are all PDFs so I can’t link directly to the section.</div>
<div class=""><a href="https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce90/sx20-administrator-guide-ce90.pdf" class="">https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce90/sx20-administrator-guide-ce90.pdf</a></div>
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<div class="">If the SX and Touch are on the same network (definitely recommended) if you reboot the SX the Touch will be able to discover it for pairing. This discovery is only available for 10 minutes after the codec boots.</div>
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<div class="">-Ryan </div>
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<div class="">On Aug 30, 2018, at 2:46 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" class="">lelio@uoguelph.ca</a>> wrote:</div>
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Omg. Why can’t they include that info in some of the data sheets. Ugh. I mean, I knew remote pairing was available, but I didn’t know it was the only way.<o:p class=""></o:p></div>
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I’m hoping I can get this thing to register to CUCM via Expressway without much effort. I’d rather do that than open up all the ports on the voice VLAN to make the touch panel and proximity work.<o:p class=""></o:p></div>
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Lelio<o:p class=""></o:p></div>
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<b class=""><span style="font-family: Arial, sans-serif;" class="">Lelio Fulgenzi, B.A.</span></b><span style="font-family: Arial, sans-serif;" class=""><span class="Apple-converted-space"> </span>| Senior Analyst<o:p class=""></o:p></span></div>
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<span style="font-family: Arial, sans-serif; color: rgb(51, 51, 51);" class="">Computing and Communications Services</span><span style="font-family: Arial, sans-serif;" class=""><span class="Apple-converted-space"> </span>| University of Guelph<o:p class=""></o:p></span></div>
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<span style="font-family: Arial, sans-serif;" class="">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p class=""></o:p></span></div>
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<span style="font-family: Arial, sans-serif;" class="">519-824-4120 Ext. 56354 |<span class="Apple-converted-space"> </span><a href="mailto:lelio@uoguelph.ca" style="color: purple; text-decoration: underline;" class=""><span style="color: rgb(5, 99, 193);" class="">lelio@uoguelph.ca</span></a><o:p class=""></o:p></span></div>
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<a href="http://www.uoguelph.ca/ccs" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Arial, sans-serif;" class="">www.uoguelph.ca/ccs</span></a><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=""><span class="Apple-converted-space"> </span>|
@UofGCCS on Instagram, Twitter and Facebook<o:p class=""></o:p></span></div>
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<b class="">From:</b><span class="Apple-converted-space"> </span>Brian Meade <<a href="mailto:bmeade90@vt.edu" class="">bmeade90@vt.edu</a>><span class="Apple-converted-space"> </span><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, August 30, 2018 2:36 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" class="">lelio@uoguelph.ca</a>><br class="">
<b class="">Cc:</b><span class="Apple-converted-space"> </span>Jeremy Bresley <<a href="mailto:brez@brezworks.com" class="">brez@brezworks.com</a>>; cisco-voip voyp list <<a href="mailto:cisco-voip@puck.nether.net" class="">cisco-voip@puck.nether.net</a>><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] Retrofitting sx20 quickset with trc6 and touch10 panel<o:p class=""></o:p></div>
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For SX20, you have to pair the Touch10 over the network. You can't attach it direct. There were originally some plans for a USB to Ethernet adapter for Touch10 but that got cancelled.<o:p class=""></o:p></div>
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On Thu, Aug 30, 2018 at 2:22 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" style="color: purple; text-decoration: underline;" class="">lelio@uoguelph.ca</a>> wrote:<o:p class=""></o:p></div>
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Thanks Jeremy… especially the part about the upgrades. I’m on the fence about pushing them out from CUCM just now, especially with how few we have.<o:p class=""></o:p></div>
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I’d like both the TRC6 and the touch 10 in order to display the differences between the two to the users who may have one. The Touch 10 is quite a bit more expensive – I’m not sure I’m even going to get one, let alone two.<span class="Apple-converted-space"> </span><span style="font-family: "Segoe UI Emoji", sans-serif;" class="">😊</span><o:p class=""></o:p></div>
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After what you mention, and reviewing the documentation though, I’m lost on one piece… How the heck do I connect the touch 10 to the SX20? The SX20 only has one network port. What am I missing here?<o:p class=""></o:p></div>
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<b class=""><span style="font-family: Arial, sans-serif;" class="">Lelio Fulgenzi, B.A.</span></b><span style="font-family: Arial, sans-serif;" class=""><span class="Apple-converted-space"> </span>| Senior Analyst</span><o:p class=""></o:p></div>
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<span style="font-family: Arial, sans-serif; color: rgb(51, 51, 51);" class="">Computing and Communications Services</span><span style="font-family: Arial, sans-serif;" class=""><span class="Apple-converted-space"> </span>| University of Guelph</span><o:p class=""></o:p></div>
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<span style="font-family: Arial, sans-serif;" class="">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><o:p class=""></o:p></div>
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<span style="font-family: Arial, sans-serif;" class="">519-824-4120 Ext. 56354 |<span class="Apple-converted-space"> </span><a href="mailto:lelio@uoguelph.ca" target="_blank" style="color: purple; text-decoration: underline;" class=""><span style="color: rgb(5, 99, 193);" class="">lelio@uoguelph.ca</span></a></span><o:p class=""></o:p></div>
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<a href="http://www.uoguelph.ca/ccs" target="_blank" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Arial, sans-serif;" class="">www.uoguelph.ca/ccs</span></a><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class=""><span class="Apple-converted-space"> </span>|
@UofGCCS on Instagram, Twitter and Facebook</span><o:p class=""></o:p></div>
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<span style="font-family: Arial, sans-serif;" class=""> </span><o:p class=""></o:p></div>
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<img border="0" width="187" height="100" id="m_3312082970416087077Picture_x0020_1" src="cid:image001.png@01D4406A.B1B88D00" alt="University of Guelph Cornerstone with Improve Life tagline" style="width: 1.9479in; height: 1.0416in;" class=""><o:p class=""></o:p></div>
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<b class="">From:</b><span class="Apple-converted-space"> </span>cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" style="color: purple; text-decoration: underline;" class="">cisco-voip-bounces@puck.nether.net</a>><span class="Apple-converted-space"> </span><b class="">On
Behalf Of<span class="Apple-converted-space"> </span></b>Jeremy Bresley<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, August 30, 2018 1:44 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank" style="color: purple; text-decoration: underline;" class="">cisco-voip@puck.nether.net</a><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] Retrofitting sx20 quickset with trc6 and touch10 panel<o:p class=""></o:p></div>
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On 8/30/18 13:15, Lelio Fulgenzi wrote:<o:p class=""></o:p></div>
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I’m looking at retrofitting our two sx20 quicksets with a minimum of a trc6 and hopefully with a touch10 panel. This all in an effort to support the clients getting a webex room kit which is using CE software. <o:p class=""></o:p></div>
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I’ll need to upgrade the SX20 to the latest CE software once I get at least one of the two peripheral upgrades mentioned above. <o:p class=""></o:p></div>
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Just wondering if anyone has done this?<o:p class=""></o:p></div>
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A little confusion between the SX data sheet (updated March 2018) which refers to the CTS-CTRL-DVX-10 and a power injector (CTS-PWR-AIR-INJ5=) vs the Touch 10 data sheet (updated December 2017) which indicates the SX20 uses the CS-TOUCH10 model, with the CTS-CTRL-DV10
for IX series, and no mention of power injector. <o:p class=""></o:p></div>
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Data sheet references:<o:p class=""></o:p></div>
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<a href="https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html" target="_blank" style="color: purple; text-decoration: underline;" class="">https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html</a><o:p class=""></o:p></div>
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<a href="https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html" target="_blank" style="color: purple; text-decoration: underline;" class="">https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html</a><o:p class=""></o:p></div>
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<p class="">The CTS-CTRL-DVX-10 is the original model touch 10 (identifiable by the USB ports on the side, and the plastic flap over the ethernet jack). This is supported on all currently shipping endpoints including the IX.<o:p class=""></o:p></p>
<p class="">The CS-TOUCH10 is the new model which removed some of the hardware which wasn't used (audio jack, USB ports) and simplified the ethernet jack on the back (eliminated the flap which tended to break off). It also can be identified by the Cisco logo
on the bottom of the face and the foot stand which folds completely flat (done to make wall mounting easier). This one is only supported on the MX/SX/Room units.<o:p class=""></o:p></p>
<p class="">Power injector is required if you're using either one directly connected to an SX or MX or a RoomKit (RoomKitPlus has PoE for the Touch10 interface). Or you can connect it to a PoE switch and provide power that way as well. If it's not directly
connected to the endpoint, you will have to give it the IP/admin credentials for the unit to connect to when you install it.<o:p class=""></o:p></p>
<p class="">Also, if you have a Touch10, why bother with the TRC6? If I have a Touch10, I'm doing everything from that instead of the remote. User experience is MUCH better/simpler with the Touch10.<o:p class=""></o:p></p>
<p class="">One thing that confuses people with the newer CE code is there's no longer a separate PKG file for standalone upgrades, you just upload the COP file directly to the endpoint to upgrade it if you aren't pushing it from CUCM. (Can also use the COP
file from TMS if the units are VCS registered.)<o:p class=""></o:p></p>
<p class="">Jeremy<o:p class=""></o:p></p>
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