<div dir="ltr">OK, the solution was to use Win7 32-bit.... COBRAS worked fine...<div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Sep 5, 2018 at 1:21 PM Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Cool... but my problem is it fails uploading the test WAV and terminates... I was able to skip it on the export (all other wav files exported fine...) on the import there does not appear to be a skip option...<div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Sep 5, 2018 at 12:42 PM Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Yes, even if you're the Admin, you still need to run as Admin. Weird, I know. But that's how it goes.</div><div><br></div>Message shuttle requires both CUC systems to be up and accessible and it moves messages between the two CUC systems...quickly. Though, if you haven't even imported anything, that's kind of pointless.<div><br></div><div>Anyway, did you also do this:</div><div><br></div><div><h3 style="margin:12pt 0in 3pt;font-size:10pt;font-family:Arial,sans-serif;font-style:italic;color:rgb(0,0,0)">Task 4: (Optional) Enable SMTP Connectivity <span class="m_7142000611933772805m_-2688119756224958211gmail-GramE">For</span> Importing Messages</h3><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.5in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)">If you are restoring messages from a COBRAS backup to a Connection 7.0 or later system you will need to enable access to send SMTP mail messages into the system. You must disable any authentication restrictions on the SMTP service to do this. </p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.75in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)">1.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span>Go to the “SMTP Configuration” section of the “System Settings” in the Cisco Unity Connection Administration web page.</p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.75in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)">2.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span>On the “Server” page check the “Allow Connections from Untrusted IP Addresses”</p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.75in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)">3.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span>Uncheck the “Require Authentication from Untrusted IP Addresses”</p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.75in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)">4.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span>Select “Disabled” for the “Transport Layer Security from Untrusted IP Addresses” and save your changes.</p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.5in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)"><b><span style="color:red">The Unity Connection SMTP Server configuration page should look like this at the bottom:</span></b></p><p class="MsoNormal" style="margin:6pt 0in 0.0001pt 0.5in;font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,0,0)"><b><span style="color:red"><img border="0" width="453" height="73" src="http://ciscounitytools.com/Applications/General/COBRAS/Help/COBRAS_Briefcase/COBRAS_Briefcase_files/image011.png"></span></b></p></div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Sep 5, 2018 at 12:25 PM Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">OK, i am curious... what is message shuttle?<div><br></div><div>I am not even at the point where I am importing messages.... it fails on the test wav file</div></div><br><div class="gmail_quote"><div dir="ltr">On Wed, Sep 5, 2018 at 11:46 AM Loren Hillukka <<a href="mailto:lchillukka@hotmail.com" target="_blank">lchillukka@hotmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
Have also had similar issues, switched to using Message Shuttle. Much faster for moving messages than COBRAS. <br>
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<div>Loren</div>
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<div>On Sep 5, 2018, at 11:41 AM, Schlotterer, Tommy <<a href="mailto:tschlotterer@presidio.com" target="_blank">tschlotterer@presidio.com</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I have had problems importing messages in COBRAS on windows 10 in the past, used it on a windows 7 VM and it worked like a charm.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thanks<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><br>
Tommy<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Wednesday, September 5, 2018 12:39 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] COBRAS Import fail...<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><strong><span style="color:#ff3333">EXTERNAL EMAIL</span></strong><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">[Thread 001], [18/09/05 09:22:55], Starting restore process - pre restore checks<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">[Thread 001], [18/09/05 09:22:55], Checking for stream file connectivity for WAV file restores.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">[Thread 001], [18/09/05 09:22:57], (error) in UploadWAVFile on ConnectionWAVFiles:The underlying connection was closed: An unexpected error occurred on a receive.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">[Thread 001], [18/09/05 09:22:57], Unable to upload test WAV file to target Connection server. Make sure that you turn off web proxies and ensure that HTTP traffic on port
80 and 443 to the Connection server is not being blocked by a virus scanner or a firewall. Error=(error) in UploadWAVFile on ConnectionWAVFiles:The underlying connection was closed: An unexpected error occurred on a receive.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">And then it terminates the import.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">I have verified there is no proxy server between the COBRAS and CUC (11.5); they are on the same VLAN.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">I even tried removing the default gateway so they could only communicate directly.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">No change in errors.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">This is a clean install of CUC 11.5 <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">I tried and there does not appear to be a /</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#58585b">SkipWavUploadTest</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#58585b">The windows firewall is disabled.</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p>
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there is no AV running on the COBRAS server<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Any ideas?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Jonathan<u></u><u></u></span></p>
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<span style="FONT-SIZE:xx-small;FONT-FAMILY:Verdana;FONT-WEIGHT:bolder;COLOR:#808080"><br>
Tommy Schlotterer | Systems Engineer - Collaboration<br>
Presidio (NASDAQ: PSDO) | <a href="http://presidio.com" title="" target="_blank">
presidio.com</a><br>
20 N Saint Clair 3rd Floor, Toledo, OH 43604<br>
D: 419.214.1415 | C: 419.706.0259 | <a href="mailto:tschlotterer@presidio.com" title="Click to send email to Schlotterer, Tommy" target="_blank">
tschlotterer@presidio.com</a><br>
<br>
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