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Please open a TAC SR.
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<div class="">That bug wasn’t able to be reproduced so your info could help get it resolved.</div>
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<div class="">Thanks,</div>
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<div class="">-Ryan </div>
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<div class="">On Sep 13, 2018, at 2:30 AM, Dana Tong <<a href="mailto:dana.tong@yellit.com.au" class="">dana.tong@yellit.com.au</a>> wrote:</div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Hi all,<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">My Room Kit Plus isn’t getting it’s TMS Phonebook (I have a bunch of custom lists) and I found the following:<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">I have set the option to NO (which is the workaround) but the problem still exists. The software is TMS 15.7 and the CUCM is 12.x<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">I’ve reset the endpoint and the TMS server but its still not putting to the endpoint.<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Cheers<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Dana<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><a href="https://quickview.cloudapps.cisco.com/quickview/bug/CSCvf53020" style="color: rgb(149, 79, 114); text-decoration: underline;" class="">https://quickview.cloudapps.cisco.com/quickview/bug/CSCvf53020</a><o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 19.5pt; font-family: Arial, sans-serif; color: rgb(68, 68, 68);" class="">Cisco Bug: CSCvf53020 - TMS doesn't push phonebook to spark room kit<o:p class=""></o:p></span></p>
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<b class=""><span style="font-size: 10.5pt; font-family: inherit; color: rgb(68, 68, 68);" class="">Last Modified<o:p class=""></o:p></span></b></p>
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<span style="font-size: 10pt; font-family: inherit; color: rgb(82, 82, 82);" class="">Feb 25, 2018<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 10.5pt; font-family: inherit; color: rgb(68, 68, 68);" class="">Products (1)<o:p class=""></o:p></span></b></p>
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<span style="font-size: 10pt; font-family: Symbol; color: rgb(82, 82, 82);" class=""><span class="">·<span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: "Times New Roman";" class=""> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(82, 82, 82);" class="">Cisco
TelePresence Management Server<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 10.5pt; font-family: inherit; color: rgb(68, 68, 68);" class="">Known Affected Releases<o:p class=""></o:p></span></b></p>
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<span style="font-size: 10pt; font-family: inherit; color: rgb(82, 82, 82);" class="">15.5<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 10.5pt; font-family: inherit; color: rgb(68, 68, 68);" class="">Description </span></b><span style="font-size: 10pt; font-family: inherit; color: rgb(68, 68, 68); border: 1pt none windowtext; padding: 0cm;" class="">(partial)</span><b class=""><span style="font-size: 10.5pt; font-family: inherit; color: rgb(68, 68, 68);" class=""><o:p class=""></o:p></span></b></div>
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<b class=""><span style="font-size: 10pt; font-family: inherit; color: rgb(82, 82, 82); border: 1pt none windowtext; padding: 0cm;" class="">Symptom:</span></b><span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class="">When route phone book entries is set to yes, TMS doesn't send SIP phone book entries to spark room kit endpoint.<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class=""><o:p class=""> </o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class="">If route phone book entries is set to no, then all phonebook entries are populated (SIP and H323 entries).<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 10pt; font-family: inherit; color: rgb(82, 82, 82); border: 1pt none windowtext; padding: 0cm;" class="">Conditions:</span></b><span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class="">TMS 15.5.0<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class="">Spark room kit registered to CUCM<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: "Courier New"; color: rgb(82, 82, 82);" class="">TMS Route phone book entries is set to yes<o:p class=""></o:p></span></div>
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<span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div>
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<span style="caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">cisco-voip
mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="mailto:cisco-voip@puck.nether.net" style="color: rgb(149, 79, 114); text-decoration: underline; font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">cisco-voip@puck.nether.net</a><br style="caret-color: rgb(0, 0, 0); font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: rgb(149, 79, 114); text-decoration: underline; font-family: ArialMT; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div>
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