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<p class="MsoNormal">I think quite a few webex sites are still living on platform 1.0, which means no sip endpoints.<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Wednesday, September 26, 2018 7:33 AM<br>
<b>To:</b> Ryan Huff <ryanhuff@outlook.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Webex Teams Down<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Looks like Webex cmr went back to degraded performance at 6:41 ET.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">—-<o:p></o:p></p>
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Open Incidents<o:p></o:p></h4>
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<![if !supportLists]><span style="font-family:Symbol;font-weight:normal"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:17.5pt;font-weight:normal">Webex Meetings: Webex Video Platform 2.0 intermittent connectivity issues</span><span style="font-weight:normal"><o:p></o:p></span></h5>
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</span></span></span><![endif]>Identified -<o:p></o:p></p>
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<p class="MsoNormal">Engineering has identified a specific behavior in the Webex infrastructure that is impacting the traffic for the Video Platform 2.0 users. A change is being implemented to address the issue.
<o:p></o:p></p>
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<p class="MsoNormal">Sep 26, 2018 3:28 AM UTC<o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Identified -<o:p></o:p></p>
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<p class="MsoNormal">Engineering is still working on the Video Platform 2.0 infrastructure. As the broader service repairs to the Webex Teams platform is being completed, there are intermittent failures or service quality issues when joining to Webex Meetings
using video call-in or call-back from a video endpoint or SIP device. Users connecting to meetings using the Webex Meetings apps to connect VoIP or video, or connecting through PSTN audio continue to be unaffected. Any users that may be seeing issues with
their SIP call-in or call-back functionality may retry their operation, or utilize one of those other connection options. To check the Cisco Webex Video Platform Version on a site, visit
<a href="https://collaborationhelp.cisco.com/article/en-us/WBX000028853">https://collaborationhelp.cisco.com/article/en-us/WBX000028853</a>. Thank you for your continued patience while we continue to improve and restore services.
<o:p></o:p></p>
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<p class="MsoNormal">Sep 25, 2018 10:41 PM UTC<o:p></o:p></p>
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<p class="MsoNormal"><br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><b><br>
<br>
</b><o:p></o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0">50 Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Sep 25, 2018, at 6:39 AM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I haven't seen one this long this since the early days of Spark ... been down since 9:22PM eastern on 9-24-18 ... wow ....
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <image1.png><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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