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<p class="MsoNormal">Morning all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have created a call handler on our unity server for a number range we no longer use.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our staff have created an mp4 file, with the desired recording on it which I wish to upload to this call handler.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve converted the file to both .mp3 and .wav, however when I upload the file I get an error message stating the format is oncorrect.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Could someone tell me what format the file should be in please?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My unity verison is: <span lang="EN" style="font-size:8.5pt;font-family:"Verdana","sans-serif";color:black">
Cisco Unity Connection version: 11.5.1.15900-18</span><o:p></o:p></p>
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<font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br>
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</font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
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