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Hey James,
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<div>Usually when you hear the “sorry” then audio uploaded means it was uploaded to the recorded name and not actual greeting for the call handler. Make sure you have uploaded your audio file to the standard or closed greeting as needed for each call handler. <br>
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<div id="AppleMailSignature">Sent from my iPhone</div>
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On Oct 12, 2018, at 8:06 AM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks very much for your help gents – this is working for me now,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">One final thing, when I make a call I receive ‘sorry’ before the message plays.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Is there a way to remove this system default?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Anthony Holloway [<a href="mailto:avholloway+cisco-voip@gmail.com">mailto:avholloway+cisco-voip@gmail.com</a>]
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<b>Sent:</b> 12 October 2018 14:53<br>
<b>To:</b> Gary Parker<br>
<b>Cc:</b> James Dust; Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] Unity Call Handler recording upload<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I agree. How awesome would it be if it did the conversion purely client side?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Oct 12, 2018 at 8:51 AM Gary Parker <<a href="mailto:G.J.Parker@lboro.ac.uk">G.J.Parker@lboro.ac.uk</a>> wrote:<o:p></o:p></p>
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> On 12 Oct 2018, at 14:43, Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>> wrote:<br>
> <br>
> In addition to Audacity, which I use myself, try this site out: <a href="http://g711.org/" target="_blank">
http://g711.org/</a><br>
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Neat idea, and well implemented, but obviously please be wary of sending your data to someone else’s site!<br>
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---<br>
/-Gary Parker----------------------------------f--\<br>
| Unified Communications Service Manager |<br>
n Loughborough University, IT Services |<br>
| <a href="tel:+441509635635">tel:+441509635635</a> <a href="mailto:sip%3Agary@lboro.ac.uk" target="_blank">
sip:gary@lboro.ac.uk</a> o<br>
| <a href="https://www.osx.ninja/pubkey.txt" target="_blank">https://www.osx.ninja/pubkey.txt</a> |<br>
\r----------------------------------------------d-/<o:p></o:p></p>
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