<div dir="ltr">They'll do DRS for moving to HCS from on-prem. They'll setup everything with your hostnames/IPs to restore then they'll make all their changes.<div><br></div><div>Opposite should be technically possible but probably depends on the HCS partner if they'll share enough information with you to be able to restore and even get the DRS Backups from them at all.</div><div><br></div><div>Curious about moving from HCS to on-prem, was cost the main factor or anything else? I've got a bunch of customers trying to go to HCS so could use some talking-points if customers are seeing issues.</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Oct 23, 2018 at 5:25 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div style="direction:ltr">Interesting. The UCCX system is only 1 script and 10 agents so if that caveat doesn’t apply for CUCM and CUC, I’d be ok with it</div>
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<div class="m_-1524856047511980019acompli_signature">Get <a href="https://aka.ms/o0ukef" target="_blank">Outlook for iOS</a></div>
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<div id="m_-1524856047511980019divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>><br>
<b>Sent:</b> Tuesday, October 23, 2018 5:20:20 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> Cisco VoIP Group<br>
<b>Subject:</b> Re: [cisco-voip] Migrate HCS to On-Prem</font>
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<div dir="ltr">Maybe some CDW people watching this mailing list will chime in, because I happen to know that they do convert their own HCS customers to on-prem from time to time.
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<div>From what I understand, you can restore it, but the configuration is all jacked up, and you'll have to rename everything and/or reconfigure everything anyway. It might only make sense from a historical reporting perspective.</div>
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<div>Like, have you ever seen what ASDM does to a FW config?</div>
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<div>Or what the CCP does to CME?</div>
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<div>Or what CTI Logic was doing with "visual UCCX scripts?"</div>
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<div>Example:</div>
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<div>It's not that it's bad, it's just not a good long term solution to keep the conventions the same.</div>
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<div>PS I just noticed the menu prompt says "pPressOneForHookers" LOL, I'm not sure what that's all about, but this image is from
<a href="https://twitter.com/tannerezell/status/781209477739532288" target="_blank">Tanner's tweet</a>.</div>
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<div dir="ltr">On Tue, Oct 23, 2018 at 3:19 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br>
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<p class="MsoNormal">So we are taking a Customer from a 3<sup>rd</sup> party’s HCS back to On-Prem.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">The way I understand HCS is it’s a bunch of management software on top of normal VMs for CUCM/CUC/UCCX, etc.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Can you restore a DRF of an HCS CUCM to the same version on-prem? Same for the other apps?<u></u><u></u></p>
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