<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:remialcxesans;
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>If you can get osadmin credentials, consider PCD migration. It will change the IPs and upgrade all in one nice step.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> <b>On Behalf Of </b>Brian Meade<br><b>Sent:</b> Tuesday, October 23, 2018 3:47 PM<br><b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br><b>Cc:</b> cisco-voip voyp list <cisco-voip@puck.nether.net><br><b>Subject:</b> Re: [cisco-voip] Migrate HCS to On-Prem<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>They'll do DRS for moving to HCS from on-prem. They'll setup everything with your hostnames/IPs to restore then they'll make all their changes.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Opposite should be technically possible but probably depends on the HCS partner if they'll share enough information with you to be able to restore and even get the DRS Backups from them at all.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Curious about moving from HCS to on-prem, was cost the main factor or anything else? I've got a bunch of customers trying to go to HCS so could use some talking-points if customers are seeing issues.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Tue, Oct 23, 2018 at 5:25 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div id="m_-1524856047511980019compose-container"><div><div><div><p class=MsoNormal>Interesting. The UCCX system is only 1 script and 10 agents so if that caveat doesn’t apply for CUCM and CUC, I’d be ok with it<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Get <a href="https://aka.ms/o0ukef" target="_blank">Outlook for iOS</a><o:p></o:p></p></div></div></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 7.5pt 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'> <o:p></o:p></span></p></td><td style='padding:7.5pt 0in 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:#F3800B'>Matthew Loraditch</span></b><b><span style='font-size:1.0pt;font-family:"remialcxesans",serif;color:white'></span><span style='color:#F3800B'><o:p></o:p></span></b></p></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:gray'>Sr. Network Engineer<o:p></o:p></span></b></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>p:</span><span style='color:gray'> <a href="tel:443.541.1518" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>443.541.1518</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>w:</span><span style='color:gray'> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:gray'> | <o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>e:</span><span style='color:gray'> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=bottom style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'><img border=0 width=400 height=68 style='width:4.1666in;height:.7083in' id="_x0000_i1025" src="cid:image275319.png@6BB721DD.9052C830"><o:p></o:p></span></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 7.5pt 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1916in;height:.1916in' id="_x0000_i1026" src="cid:image438982.png@2837BCD7.84402E52" alt=Facebook></span></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://twitter.com/heliontech" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1916in;height:.1916in' id="_x0000_i1027" src="cid:image588242.png@30D79AD9.9B72F34F" alt=Twitter></span></a><o:p></o:p></span></p></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style='text-decoration:none'><img border=0 width=18 height=18 style='width:.1916in;height:.1916in' id="_x0000_i1028" src="cid:image280022.png@E5B604D0.14D03112" alt=LinkedIn></span></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><div class=MsoNormal align=center style='text-align:center'><hr size=3 width="98%" align=center></div><div id="m_-1524856047511980019divRplyFwdMsg"><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> Anthony Holloway <<a href="mailto:avholloway%2Bcisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>><br><b>Sent:</b> Tuesday, October 23, 2018 5:20:20 PM<br><b>To:</b> Matthew Loraditch<br><b>Cc:</b> Cisco VoIP Group<br><b>Subject:</b> Re: [cisco-voip] Migrate HCS to On-Prem</span> <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>Maybe some CDW people watching this mailing list will chime in, because I happen to know that they do convert their own HCS customers to on-prem from time to time. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>From what I understand, you can restore it, but the configuration is all jacked up, and you'll have to rename everything and/or reconfigure everything anyway. It might only make sense from a historical reporting perspective.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Like, have you ever seen what ASDM does to a FW config?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Or what the CCP does to CME?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Or what CTI Logic was doing with "visual UCCX scripts?"<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Example:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><img border=0 width=366 height=217 style='width:3.8166in;height:2.2583in' id="_x0000_i1030" src="cid:ii_jnm8bdr54" alt=image.png><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>It's not that it's bad, it's just not a good long term solution to keep the conventions the same.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>PS I just noticed the menu prompt says "pPressOneForHookers" LOL, I'm not sure what that's all about, but this image is from <a href="https://twitter.com/tannerezell/status/781209477739532288" target="_blank">Tanner's tweet</a>.<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Tue, Oct 23, 2018 at 3:19 PM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>So we are taking a Customer from a 3<sup>rd</sup> party’s HCS back to On-Prem.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The way I understand HCS is it’s a bunch of management software on top of normal VMs for CUCM/CUC/UCCX, etc.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can you restore a DRF of an HCS CUCM to the same version on-prem? Same for the other apps?<o:p></o:p></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 7.5pt 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'> <o:p></o:p></span></p></td><td style='padding:7.5pt 0in 7.5pt 7.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:#F3800B'>Matthew Loraditch</span></b><b><span style='font-size:1.0pt;font-family:"remialcxesans",serif;color:white'></span><span style='color:#F3800B'><o:p></o:p></span></b></p></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><b><span style='color:gray'>Sr. Network Engineer<o:p></o:p></span></b></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>p:</span><span style='color:gray'> <a href="tel:443.541.1518" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>443.541.1518</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>w:</span><span style='color:gray'> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:gray'> | <o:p></o:p></span></p></td><td valign=top style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='color:#F3800B'>e:</span><span style='color:gray'> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style='font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none'>MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p></td></tr></table></td></tr><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=bottom style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:1.0pt'><o:p></o:p></span></p></td></tr></table></td></tr><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:7.5pt 0in 7.5pt 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><o:p></o:p></span></a></span></p></td></tr></table></td></tr></table></td><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='color:white !msorm'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><o:p></o:p></span></a></span></span></p></td></table></tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 2.25pt 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:1.0pt'><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'><o:p></o:p></span></a></span></p></td></table></tr></td></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><p class=MsoNormal><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'>_______________________________________________<br>cisco-voip mailing list<br><u><span style='color:blue'>cisco-voip@puck.nether.net</span></u><br><u><span style='color:blue'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></u><o:p></o:p></span></a></p></div></div></blockquote></div><p class=MsoNormal><a href="https://facebook.com/heliontech" target="_blank"><span style='text-decoration:none'>_______________________________________________<br>cisco-voip mailing list<br><u><span style='color:blue'>cisco-voip@puck.nether.net</span></u><br><u><span style='color:blue'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></u><o:p></o:p></span></a></p></div></div></blockquote></div></div></body></html>