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Turns out use FQDN wasn’t checked on the SIP profile being used by Jabber on the production cluster. Not sure why that presents itself with changing the information only when the call is connected, not while in progress though.
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<div>But at least it’s resolved. </div>
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<div>Hopefully that change doesn’t cause any behaviour changes we can’t live with or resolve. </div>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><i>-sent from mobile device-</i></span></p>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and Communications Services | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">50
Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="tel:519-824-4120;56354" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/1" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">519-824-4120
Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></font></p>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and
Facebook<o:p></o:p></span></font></p>
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On Nov 2, 2018, at 1:55 PM, Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve migrated my development cluster configuration to my production cluster configuration and have compared them as best as possible, but I seem to be missing connected party information when calling webex from Jabber.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On the development cluster, when I dial <a href="mailto:coyote@acme.webex.com">
coyote@acme.webex.com</a> from Jabber and am connected, the connected party information at the top of Jabber remains
<a href="mailto:coyote@acme.webex.com">coyote@acme.webex.com</a>, however, when I dial the same from production, it changes to
<a href="mailto:coyote@%3cipaddr.of.cucm.sub">coyote@<ipaddr.of.cucm.sub</a>><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve reviewed the SIP trunk and dependencies as much as I could and they all seem the same. I did some comparison of enterprise parameters and ccm service parameters and they too look the same.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can’t imagine anything expresway or within webex site config would cause this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thoughts? Pointers?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca"><span style="color:#0563C1">lelio@uoguelph.ca</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook<o:p></o:p></span></p>
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<p class="MsoNormal"><image001.png><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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