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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and Communications Services | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">50
Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></span></p>
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On Dec 3, 2018, at 2:59 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br>
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<span style="color:#F3800B;">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">443.541.1518</strong></a></td>
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<span style="color:#F3800B;">w:</span> <a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">www.heliontechnologies.com</strong></a></td>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
<b>Sent:</b> Monday, December 3, 2018 2:49:04 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 500 Series Headsets Saying Disabled</font>
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CUCM or firmware 12.5?<br>
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<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span style="background-color:rgba(255,255,255,0)"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Computing and Communications Services | University of Guelph</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><span style="background-color:rgba(255,255,255,0)">Room 037 Animal Science & Nutrition Bldg | <a href="" dir="ltr" style="">50 Stone Rd E | Guelph, ON | N1G 2W1</a></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt"><font color="#000000"><span style="background-color:rgba(255,255,255,0)"><a href="tel:519-824-4120;56354" dir="ltr" style="">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span></font></p>
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<div><br>
On Dec 3, 2018, at 2:22 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br>
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<p class="MsoNormal">And I figured it out. I have the new 56X and they don’t work via USB until 12.5 is out.</p>
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Matthew Loraditch<span style="font-family:remialcxesans; font-size:1px; color:#FFFFFF"></span></td>
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Sr. Network Engineer</td>
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<span style="color:#F3800B">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#808080"><strong style="font-weight:400">443.541.1518</strong></a></td>
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<span style="color:#F3800B">w:</span> <a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#808080"><strong style="font-weight:400">www.heliontechnologies.com</strong></a></td>
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<span style="color:#F3800B">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#808080"><strong style="font-weight:400">MLoraditch@heliontechnologies.com</strong></a></td>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, December 3, 2018 2:13 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] 500 Series Headsets Saying Disabled</p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal">Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.</p>
<p class="MsoNormal">USB is enabled on the phone and all USB classes are enabled in enterprise phone config.</p>
<p class="MsoNormal">Previously had a Bluetooth based plantronics connected. Phone is 8865 on 12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?</p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt; font-family:remialcxesans; color:white"></span></b><b><span style="color:#F3800B"></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif; color:gray; font-weight:normal; text-decoration:none">443.541.1518</span></strong></a></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif; color:gray; font-weight:normal; text-decoration:none">www.heliontechnologies.com</span></strong></a></span></p>
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<p class="MsoNormal"><span style="color:gray"> | </span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif; color:gray; font-weight:normal; text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"><image002.png></span></a></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://twitter.com/heliontech" target="_blank"><span style="text-decoration:none"><image003.png></span></a></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style="text-decoration:none"><image004.png></span></a></span></p>
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</blockquote>
<blockquote type="cite">
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