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<p class="MsoNormal">And I figured it out. I have the new 56X and they don’t work via USB until 12.5 is out.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td style="padding:0 10px 0 0;"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:14.67px;color:#F3800B;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matthew Loraditch<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;"></span></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Sr. Network Engineer</td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">443.541.1518</strong></a></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" 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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, December 3, 2018 2:13 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 500 Series Headsets Saying Disabled<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.<o:p></o:p></p>
<p class="MsoNormal">USB is enabled on the phone and all USB classes are enabled in enterprise phone config.<o:p></o:p></p>
<p class="MsoNormal">Previously had a Bluetooth based plantronics connected. Phone is 8865 on 12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt;font-family:remialcxesans;color:white"></span></b><b><span style="color:#F3800B"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1026" src="cid:image002.png@01D48B13.5D65A910" alt="Facebook"></span></a><o:p></o:p></span></p>
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