<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On 14 Nov 2018, at 14:22, Gary Parker <<a href="mailto:G.J.Parker@lboro.ac.uk" class="">G.J.Parker@lboro.ac.uk</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><br style="caret-color: rgb(0, 0, 0); font-family: Menlo-Regular; font-size: 11px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><br style="caret-color: rgb(0, 0, 0); font-family: Menlo-Regular; font-size: 11px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><blockquote type="cite" style="font-family: Menlo-Regular; font-size: 11px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">On 14 Nov 2018, at 13:41, Gary Parker <<a href="mailto:G.J.Parker@lboro.ac.uk" class="">G.J.Parker@lboro.ac.uk</a>> wrote:<br class=""><br class="">CUCM 11.5.1-12900-21<br class="">IM&P 11.5.1.12900-25<br class="">Various Jabber clients (iOS, Mac, Windows tested with 12.1.1, 12.0, 11.9, 11.8.1)<br class=""><br class="">Afternoon all, I’ve had a call from a user stating that they’re unable to start ad-hoc audio conferences from their Jabber for Mac client. I’ve tested this on my own client (12.1.1 on macOS 10.14.1) and found that clicking the elipsis/more button during a call only gives me the option of Transfer, Hold and Merge (greyed out).<br class=""><br class="">Logging in with the same credentials (and, by extension, using the same Unified Client Services Framework device in CUCM) on Windows 10 (Jabber for Windows 12.1.1), placing a call and clicking the elipsis/more button gives me Transfer, Hold and Merge (greyed out) and Conference.<br class=""><br class="">The conference button is also visible when using the latest version of the iOS client.<br class=""><br class="">Observed behaviour on Mac clients is the same whether on the LAN, connected via VPN or MRA<br class=""><br class="">Another user reports that the Conference option used to be available on his Mac client but that it disappeared a number of revisions ago.<br class=""><br class="">- is this functionality still present in the Mac client?<br class=""><br class="">- any idea why it’s not showing up on my devices?<br class=""></blockquote><br style="caret-color: rgb(0, 0, 0); font-family: Menlo-Regular; font-size: 11px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Menlo-Regular; font-size: 11px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">One other thing: this is the same whether in soft phone or deskphone mode. Conference option missing on Mac and present on all other platforms.</span></div></blockquote><br class=""></div><div>Quick update on this, for the benefit of others. This was raised with TAC and they’ve informed me that this behaviour is by design. Ad-hoc conference calls on Mac should be created using the Merge function. Every other soft phone and desk phone uses the Conference option.</div><div><br class=""></div><div>Doesn’t seem right to me, but there you go… ¯\_(ツ)_/¯ </div><br class=""><br class=""><div class="">
<div style="color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div style="color: rgb(0, 0, 0); font-family: Monaco; font-style: normal; font-variant-ligatures: normal; font-variant-position: normal; font-variant-caps: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">---<br class="">/-Gary Parker----------------------------------f--\<br class="">| Unified Communications Service Manager |<br class="">n Loughborough University, IT Services |<br class="">| <a href="tel:+441509635635" class="">tel:+441509635635</a> <a href="sip:gary@lboro.ac.uk" class="">sip:gary@lboro.ac.uk</a> o<br class="">| <a href="https://www.osx.ninja/pubkey.txt" class="">https://www.osx.ninja/pubkey.txt</a> |<br class="">\r----------------------------------------------d-/</div></div></div></div></div>
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