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<p class="MsoNormal">Have a centralized Prime License Manager (PLM) for several clusters. One cluster the Product Instance shows “Unknown error”. We have firewalls between PLM and clusters.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I hit Test Connection in PLM and see traffic from source PLM coming in to remote cluster on TCP/443 and then I see traffic back source TCP/443 to destination TCP/56648 and then lots of TCP retransmissions. The GUI in PLM says “Test Connection
Failed.The cause of the error is unknown. Check the Cisco Prime License Manager log for details.”<o:p></o:p></p>
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<p class="MsoNormal">I can’t find in the Port Usage guide where TCP/56648 is documented? What log file do I look at via RTMT on PLM?<o:p></o:p></p>
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<p class="MsoNormal">Jason Aarons, CCIEx2 No. 38564<o:p></o:p></p>
<p class="MsoNormal">Advanced Technology Consultant<o:p></o:p></p>
<p class="MsoNormal">Dimension Data<o:p></o:p></p>
<p class="MsoNormal">904-338-3245<o:p></o:p></p>
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