<div><div dir="auto">Looking at the ce9 release notes, it states tc7.3.6 and above support direct upgrades to whatever target versions. I’ve done loads of upgrades from old ce8 or tc7.3.x straight to most recent ce9, never any step upgrade related problems. Occasionally there is the odd peripheral or touch panel thing, but a reboot fixes this. </div></div><div><br><div class="gmail_quote"><div dir="ltr">On Tue, Jan 8, 2019 at 04:40 Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Have you tried downgrading and then if that works stepping through 9.3 and 9.4 to 9.5?</div>
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<div id="m_-3983177512008980161divRplyFwdMsg" dir="dir="ltr""><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Jason Aarons (Americas) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>><br>
<b>Sent:</b> Monday, January 7, 2019 5:37 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected
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<p class="MsoNormal">After upgrading a working CUCM registered Room 70 Single from CE 9.2.1 to 9.5.2 it appears from logs the camera is still stuck at firmware 9.2.1</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Screen shows “No Camera Connected”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">So far I have upgraded about 7 Room 55s to CE 9.5.2 and haven’t had any problems.</p>
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<p class="MsoNormal">I’ve opened a TAC case.</p>
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<p class="MsoNormal">-jason</p>
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