<div dir="ltr">West/Redsky are the 2 big players in this space.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 6, 2019 at 2:49 PM Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu">lisa.notarianni@scranton.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hello All,<br>
<br>
We are currently using SPOK as our E911 system in our Cisco VoIP environment. We populate the data nightly through a provisioning tool called 2nd Nature. SPOK also provides a desktop client to notify our police department of a 911 call plus a passive phone call for them to listen to and get a head start on the situation.<br>
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Our current system is end of support in December 2020. We are considering an RFP since we have time. I am wondering if anyone out there has had a good experience with any other E911 systems.<br>
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The downside to what we do today is probably the same in most cases - there is no redundancy because we cannot afford 2 systems and SPOK does not offer a full VM option since the dedicated 911 PRI runs through the server.<br>
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I look forward to your valued input.<br>
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Thank you,<br>
<br>
Lisa Notarianni <br>
Telecommunications Engineer<br>
The University of Scranton <br>
570.941.4325<br>
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