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<p class="MsoNormal">Lelio,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Your partner can immediately assign new admins if staff changes occur within the partner organization.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We typically assign 4 people as customer admins so various folks can be available to assist, and it prevents a spof.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">—<br>
Mark Turpin<br>
Contact me on Cisco WebEx Teams:<br>
<a href="mailto:mturpin@covene.com"><span style="color:#0563C1">mturpin@covene.com</span></a> / +1-314-297-0770<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Monday, March 18, 2019 5:03 PM<br>
<b>To:</b> Charles Goldsmith <wokka@justfamily.org><br>
<b>Cc:</b> voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Webex Control Hub Question (SSO and External Administrators)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">*** EXTERNAL EMAIL - DO NOT CLICK LINKS ***
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<p class="MsoNormal">Exactly! <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I’m waiting for confirmation that a single paid account is valid. This will be my recommended approach. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">We don’t always have the same partner and their staff could change, etc. Etc. <o:p></o:p></p>
<div id="AppleMailSignature">
<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><b><br>
<br>
</b><o:p></o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0">50 Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0">www.uoguelph.ca/ccs</a> |
@UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Mar 18, 2019, at 5:00 PM, Charles Goldsmith <<a href="mailto:wokka@justfamily.org">wokka@justfamily.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">True, but when you are the partner and your SSO is unavailable :)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Mar 18, 2019 at 3:59 PM Brian Meade <<a href="mailto:bmeade90@vt.edu">bmeade90@vt.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Your Cisco partner can have external admin accounts for your org to disable SSO if needed as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Mar 18, 2019 at 4:16 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><br>
OK - Here's a chicken and egg question.<br>
<br>
Unlike with Webex legacy admin console, when you enable SSO on Control Hub, everyone uses it, including administrators accessing Control Hub itself.<br>
<br>
If SSO breaks, what happens? The only thing I see is asking Cisco to disable it and you then login using a previously defined administrator account that was activated before SSO was configured and hope you remember the old password.<br>
<br>
The only other option I can see is using an external administrator account, which can only be a paid account. This means, collaborating with other organizations to reciprocally provide each other an account, or going out and buying a one-off teams account for
$25/mo.<br>
<br>
What are others doing out there?<br>
<br>
Lelio<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A. | Senior Analyst<br>
Computing and Communications Services | University of Guelph<br>
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<br>
519-824-4120 Ext. 56354 | <a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><mailto:<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<br>
<a href="https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0" target="_blank">www.uoguelph.ca/ccs</a><<a href="https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.uoguelph.ca%2Fccs&data=01%7C01%7Cmturpin%40covene.com%7C92a78c5be8b54be44b3808d6abed958d%7C575b0cc755204e999cb37affbf511f45%7C1&sdata=tXiPpDb8tOlX7WBqLqtPwlXzX6ehPR7FWPEcRK5xOl0%3D&reserved=0" target="_blank">http://www.uoguelph.ca/ccs</a>>
| @UofGCCS on Instagram, Twitter and Facebook<br>
<br>
[University of Guelph Cornerstone with Improve Life tagline]<br>
<br>
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