<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body>
<div>
<div>
<div>
<div style="direction: ltr;">Jabber multiline has been out since 12.0. FYI</div>
</div>
<div><br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef">Outlook for iOS</a></div>
</div>
<div> </div>
<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td style="padding:0 10px 0 0;"> </td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:14.67px;color:#F3800B;font-style:normal;font-weight:700;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matthew Loraditch<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;"></span></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Sr. Network Engineer</td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">p:</span> <a href="tel:443.541.1518" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">443.541.1518</strong></a></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">w:</span> <a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">www.heliontechnologies.com</strong></a></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"> | </td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#F3800B;">e:</span> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#808080;"><strong style="font-weight:400;">MLoraditch@heliontechnologies.com</strong></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="vertical-align:bottom;"><a href="http://www.heliontechnologies.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image541227.png@B8875044.5DADA300" width="300" height="75" border="0" title="Helion Technologies" alt="Helion Technologies" style="width:300px;min-width:300px;max-width:300px;height:75px;min-height:75px;max-height:75px;font-size:12px;" /></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://facebook.com/heliontech" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image399514.png@4766E7A0.16E3B197" width="18" height="18" border="0" title="Facebook" alt="Facebook" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://twitter.com/heliontech" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image826841.png@93214A15.CD5417E5" width="18" height="18" border="0" title="Twitter" alt="Twitter" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:0 3px 0 0;vertical-align:top;"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image640983.png@7F9171AC.BC710493" width="18" height="18" border="0" title="LinkedIn" alt="LinkedIn" style="width:18px;min-width:18px;max-width:18px;height:18px;min-height:18px;max-height:18px;font-size:12px;" /></a></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div><hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="dir="ltr""><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Parker Pearson - Donoma <parker@donomasoftware.com><br>
<b>Sent:</b> Wednesday, March 20, 2019 1:55 PM<br>
<b>To:</b> Lisa Notarianni; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Softphones
<div> </div>
</font></div>
<meta content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
@font-face
{font-family:"Apple Color Emoji"}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif}
a:link, span.MsoHyperlink
{color:#0563C1;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:#954F72;
text-decoration:underline}
p.MsoPlainText, li.MsoPlainText, div.MsoPlainText
{margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Arial",sans-serif}
p.msonormal0, li.msonormal0, div.msonormal0
{margin-right:0in;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif}
span.PlainTextChar
{font-family:"Arial",sans-serif}
span.EmailStyle20
{font-family:"Calibri",sans-serif;
color:windowtext}
.MsoChpDefault
{font-size:10.0pt}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
div.WordSection1
{}
-->
</style>
<div class="WordSection1">
<p class="MsoNormal">Speaking as an end user – our geo-diverse team uses Cisco softphone functionality
<i>heavily. </i>I’d go so far as to say I could not do my job without it. I work from a home office and I travel. My company did not have to buy a handset for me to have in my home office, (Thereby saving a decent chunk of change) and when I shut my laptop
at night, I don’t have to hear it ring.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I really loved the old Cisco IP Communicator. It had the familiar phone look I could keep open on a second screen, and here’s the kicker… it provided multi-line support. Now I use Jabber as my softphone, and it does a decent job… except
that missing second line. Not having that is killin’ me smalls! <span style="font-family:"Apple Color Emoji"">
☺</span> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Cisco keeps promising this feature (CiscoLive 2017 and 18) but I haven’t seen it yet. Our support staff knows how bad some of us need that second line feature – I am confident they would not have kept it a secret if it showed up in 12.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We noticed some weird interoperability on single number reach and running Jabber on multiple devices. If you as the user weren’t super careful about close the apps out (hard to remember when you run iOS for example) then call functionality
went sideways in unpredictable ways. </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Hope that gives you some input from the UX side of things.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Cheers,</p>
<p class="MsoNormal">Parker Pearson</p>
<p class="MsoNormal"> </p>
<div style="">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%">
<tbody>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="padding:20px 0; vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="center" style="padding:0 10px 0 0; border-top:none; border-right:solid 2px #9BBB59; border-bottom:none; border-left:none; vertical-align:middle">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; line-height:normal">
<tbody>
<tr style="font-size:0">
<td align="center" style="padding:0 1px 8px 0; vertical-align:middle"><a href="http://donomasoftware.com/" target="_blank" id="LPlnk689713" style="text-decoration:none"><img width="64" height="71" border="0" title="Donoma Software Web Page" alt="Donoma Software Web Page" style="width:64px; min-width:64px; max-width:64px; height:71px; min-height:71px; max-height:71px; font-size:12px" src="http://www.ali-inc.com/images/donoma.png"></a></td>
</tr>
</tbody>
</table>
</td>
<td align="left" style="padding:10px 0 10px 10px; vertical-align:middle">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%; font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#000001; font-style:normal; font-weight:400; white-space:nowrap">
<tbody>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#571D1F; font-style:normal; font-weight:700; white-space:nowrap">
<tbody>
<tr style="font-size:18px">
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif">
Parker</td>
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif; font-weight:400">
<br>
</td>
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif">
Pearson</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:14px">
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif">
Vice President, Marketing & Business Development</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="padding:15px 0 0; vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#571D1F; font-style:normal; font-weight:700; white-space:nowrap">
<tbody>
<tr style="font-size:16px">
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif">
Donoma Software<br>
</td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#000001; font-style:normal; font-weight:400; white-space:nowrap">
<tbody>
<tr style="font-size:12px">
<td align="left" style="padding:4px 0 0; vertical-align:top; font-family:Calibri,Arial,sans-serif">
1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="padding:4px 0 0; vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:12px; color:#000001; font-style:normal; font-weight:400; white-space:nowrap">
<td align="left" style="vertical-align:top; font-family:Calibri,Arial,sans-serif">
<span style="color:#4B7C53">t:</span> <a href="tel:540.443.3577" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#000001"><strong style="font-weight:400">540.443.3577</strong></a></td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#000001; font-style:normal; font-weight:400; white-space:nowrap">
<tbody>
<tr style="font-size:12px">
<td align="left" style="padding:4px 0 0; vertical-align:top; font-family:Calibri,Arial,sans-serif">
<span style="color:#4B7C53">e:</span> <a href="mailto:parker@donomasoftware.com" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#000001"><strong style="font-weight:400">parker@donomasoftware.com</strong></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0; color:#000001; font-style:normal; font-weight:400; white-space:nowrap">
<tbody>
<tr style="font-size:12px">
<td align="left" style="padding:4px 0 0; vertical-align:top; font-family:Calibri,Arial,sans-serif">
<a href="http://www.donomasoftware.com/" target="_blank" id="LPlnk689713" style="text-decoration:none; color:#000001"><strong style="font-weight:400"><span style="color:#4B7C53">w:</span> www.donomasoftware.com</strong></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="padding:10px 0 0; vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%; font-size:0; line-height:normal">
<tbody>
<tr style="font-size:0">
<td align="center" style="padding:0 6px 0 0; vertical-align:top"><a href="https://www.facebook.com/DonomaSoftware" target="_blank" id="LPlnk689713" style="text-decoration:none"><img width="24" height="24" border="0" title="Facebook" alt="Facebook" style="width:24px; min-width:24px; max-width:24px; height:24px; min-height:24px; max-height:24px; font-size:12px" src="cid:image664579.png@AD420DEF.3CA56AC1"></a></td>
</tr>
</tbody>
</table>
</td>
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%; font-size:0; line-height:normal">
<tbody>
<tr style="font-size:0">
<td align="center" style="padding:0 6px 0 0; vertical-align:top"><a href="https://twitter.com/donomasoftware" target="_blank" id="LPlnk689713" style="text-decoration:none"><img width="24" height="24" border="0" title="Twitter" alt="Twitter" style="width:24px; min-width:24px; max-width:24px; height:24px; min-height:24px; max-height:24px; font-size:12px" src="cid:image440259.png@BFB4AA0F.565438AD"></a></td>
</tr>
</tbody>
</table>
</td>
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%; font-size:0; line-height:normal">
<tbody>
<tr style="font-size:0">
<td align="center" style="padding:0 6px 0 0; vertical-align:top"><a href="https://www.linkedin.com/company/donoma-software" target="_blank" id="LPlnk689713" style="text-decoration:none"><img width="24" height="24" border="0" title="LinkedIn" alt="LinkedIn" style="width:24px; min-width:24px; max-width:24px; height:24px; min-height:24px; max-height:24px; font-size:12px" src="cid:image410951.png@247DCCC5.94EC5A90"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div style="">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%">
<tbody>
<tr style="font-size:0">
<td align="left" style="vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="width:100%; font-size:0">
<tbody>
<tr style="font-size:0">
<td align="left" style="padding:6px 0 0; border-top:solid 1px #E1E1E1; border-right:none; border-bottom:none; border-left:none; vertical-align:top">
<table cellpadding="0" cellspacing="0" border="0" style="white-space:normal; color:#C0C0C0; font-size:14.67px; font-family:Calibri,Arial,sans-serif; font-weight:400; font-style:normal; text-align:justify; width:100%">
<tbody>
<tr style="font-size:10.67px">
<td style="font-family:Calibri,Arial,sans-serif">The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination
or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.<span style="font-family:remialcxesans; font-size:1px; color:#FFFFFF"></span><br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt; color:black">From: </span>
</b><span style="font-size:12.0pt; color:black">cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Lisa Notarianni <lisa.notarianni@scranton.edu><br>
<b>Date: </b>Wednesday, March 20, 2019 at 4:36 PM<br>
<b>To: </b>"cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>
<b>Subject: </b>[cisco-voip] Softphones</span></p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoPlainText">We have a few staff who travel and would make good use of a softphone. We have not implemented them or had anyone use them before. Call Manager version 11.5.1.13039-1</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Any good or bad experiences or words of wisdom before I begin research?</p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText">Thanks,</p>
<p class="MsoPlainText"><br>
Lisa</p>
<p class="MsoNormal"><img width="393" height="138" id="Picture_x0020_1" alt="Lisa Notarianni Telecom Engineer" style="width:4.0937in; height:1.4375in" src="cid:image001.jpg@01D4DF3D.7B03C230"></p>
<p class="MsoPlainText"> </p>
<p class="MsoPlainText"> </p>
</div>
</div>
</body>
</html>