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<p class="MsoNormal">Wow – thanks Charles! I’ll forward this on to our support team.
<span style="font-family:"Apple Color Emoji"">☺</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:20px 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="center" style="padding:0 10px 0 0;border-top:none;border-right:solid 2px #9BBB59;border-bottom:none;border-left:none;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:0 1px 8px 0;vertical-align:middle;"><a href="http://donomasoftware.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="http://www.ali-inc.com/images/donoma.png" width="64" height="71" border="0" title="Donoma Software Web Page" alt="Donoma Software Web Page" style="width:64px;min-width:64px;max-width:64px;height:71px;min-height:71px;max-height:71px;font-size:12px;" /></a></td></tr></table></td><td align="left" style="padding:10px 0 10px 10px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#571D1F;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:18px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Parker</td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;font-weight:400;"> <br /></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Pearson</td></tr></table></td></tr><tr style="font-size:14px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Vice President, Marketing & Business Development</td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:15px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#571D1F;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:16px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Donoma Software<br /></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:4px 0 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060<br /></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:4px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:12px;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#4B7C53;">t:</span> <a href="tel:540.443.3577" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;"><strong style="font-weight:400;">540.443.3577</strong></a></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:4px 0 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="color:#4B7C53;">e:</span> <a href="mailto:parker@donomasoftware.com" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;"><strong style="font-weight:400;">parker@donomasoftware.com</strong></a></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:12px;"><td align="left" style="padding:4px 0 0;vertical-align:top;font-family:Calibri,Arial,sans-serif;"><a href="http://www.donomasoftware.com/" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#000001;"><strong style="font-weight:400;"><span style="color:#4B7C53;">w:</span> www.donomasoftware.com</strong></a></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="padding:0 6px 0 0;vertical-align:top;"><a href="https://www.facebook.com/DonomaSoftware" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img 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#E1E1E1;border-right:none;border-bottom:none;border-left:none;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="white-space:normal;color:#C0C0C0;font-size:14.67px;font-family:Calibri,Arial,sans-serif;font-weight:400;font-style:normal;text-align:justify;width:100%;"><tr style="font-size:10.67px;"><td style="font-family:Calibri,Arial,sans-serif;">The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;"></span><br /></td></tr></table></td></tr></table></td></tr></table></div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Charles Goldsmith <wokka@justfamily.org><br>
<b>Date: </b>Wednesday, March 20, 2019 at 5:00 PM<br>
<b>To: </b>Parker Pearson - Donoma <parker@donomasoftware.com><br>
<b>Cc: </b>Lisa Notarianni <lisa.notarianni@scranton.edu>, "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>
<b>Subject: </b>Re: [cisco-voip] Softphones<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jabber multi-line is there, you need 11.5.1su3 or higher and a cop file, IIRC.
<o:p></o:p></p>
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<p class="MsoNormal">And it works nicely.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Mar 20, 2019 at 3:55 PM Parker Pearson - Donoma <<a href="mailto:parker@donomasoftware.com">parker@donomasoftware.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Speaking as an end user – our geo-diverse team uses Cisco softphone functionality
<i>heavily. </i>I’d go so far as to say I could not do my job without it. I work from a home office and I travel. My company did not have to buy a handset for me to have in my home office, (Thereby saving a decent chunk of change) and when I shut my laptop
at night, I don’t have to hear it ring.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I really loved the old Cisco IP Communicator. It had the familiar phone look I could keep open on a second screen, and here’s the kicker… it provided multi-line support. Now I
use Jabber as my softphone, and it does a decent job… except that missing second line. Not having that is killin’ me smalls!
<span style="font-family:"Apple Color Emoji"">☺</span> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cisco keeps promising this feature (CiscoLive 2017 and 18) but I haven’t seen it yet. Our support staff knows how bad some of us need that second line feature – I am confident
they would not have kept it a secret if it showed up in 12.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We noticed some weird interoperability on single number reach and running Jabber on multiple devices. If you as the user weren’t super careful about close the apps out (hard to
remember when you run iOS for example) then call functionality went sideways in unpredictable ways.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hope that gives you some input from the UX side of things.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cheers,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Parker Pearson<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="http://donomasoftware.com/" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue"><img border="0" width="64" height="71" style="width:.6666in;height:.7395in" id="_x0000_i1029" src="http://www.ali-inc.com/images/donoma.png" alt="Donoma Software Web Page"></span></span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;color:#571D1F">Parker<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;color:#571D1F"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;color:#571D1F">Pearson<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:#000001">Vice President, Marketing & Business Development<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#571D1F">Donoma Software<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;color:#000001">1750 Kraft Dr. Suite 1200 Blacksburg, VA 24060<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;color:#4B7C53">t:</span><span style="font-size:9.0pt;color:#000001"> <a href="tel:540.443.3577" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:#000001;font-weight:normal;text-decoration:none">540.443.3577</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;color:#4B7C53">e:</span><span style="font-size:9.0pt;color:#000001"> <a href="mailto:parker@donomasoftware.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:#000001;font-weight:normal;text-decoration:none">parker@donomasoftware.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;color:#000001"><a href="http://www.donomasoftware.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:#4B7C53;font-weight:normal;text-decoration:none">w:</span></strong><strong><span style="font-family:"Calibri",sans-serif;color:#000001;font-weight:normal;text-decoration:none"> www.donomasoftware.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu" target="_blank">lisa.notarianni@scranton.edu</a>><br>
<b>Date: </b>Wednesday, March 20, 2019 at 4:36 PM<br>
<b>To: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>[cisco-voip] Softphones</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="gmail-m-394110700133951629msoplaintext">We have a few staff who travel and would make good use of a softphone. We have not implemented them or had anyone use them before. Call Manager version 11.5.1.13039-1<o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext"> <o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext">Any good or bad experiences or words of wisdom before I begin research?<o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext"> <o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext">Thanks,<o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext"><br>
Lisa<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="393" height="138" style="width:4.0937in;height:1.4375in" id="gmail-m_-394110700133951629Picture_x0020_1" src="cid:image004.jpg@01D4DF3F.E4592C50" alt="Lisa Notarianni Telecom Engineer"><o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext"> <o:p></o:p></p>
<p class="gmail-m-394110700133951629msoplaintext"> <o:p></o:p></p>
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