<div dir="ltr">Hi Ahmed.<div><br></div><div>I misunderstand part of your original question I think. I'm afraid I haven't any experience with the Cisco QM product.</div><div><br></div><div>Thanks,</div><div><br></div><div>James</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, Apr 13, 2019 at 2:42 PM Ahmed Abd EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com">Ahmed.Rahman@bmbgroup.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_4256476357592462197WordSection1">
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi James,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Ok this is from CUCM side, what about the backup QM recording server side installation and configuration?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:rgb(56,62,76)">Best Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Verdana,sans-serif;color:rgb(31,73,125)"> </span><span style="font-size:11pt;font-family:Verdana,sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:1pt"><span style="font-size:11pt;font-family:"Verdana Bold";color:rgb(56,62,76)">Ahmed Abd EL-Rahman<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:1pt"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:rgb(56,62,76)">Senior Network Engineer</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(68,84,106)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> James Buchanan [mailto:<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>]
<br>
<b>Sent:</b> Saturday, April 13, 2019 4:28 PM<br>
<b>To:</b> Ahmed Abd EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com" target="_blank">Ahmed.Rahman@bmbgroup.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] QM Backup recording server<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi Ahmed,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">In CUCM, you create a SIP trunk to each recorder. Those two recorders are placed in a route group configured as top down. That route group is put into a route list, and the route pattern used to invoke the recorders is pointed to that route
list. That route pattern is referenced in your Recording Profile.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">If I remember correctly, CUCM 12.5 allows you to point to both recorders at the same time but don't quote me on that.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">James<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Sat, Apr 13, 2019 at 2:01 PM Ahmed Abd EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com" target="_blank">Ahmed.Rahman@bmbgroup.com</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal">Dear Gents,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I have a setup of CUCM 11.5 cluster , CCX 11.6 cluster, AQM 11.5 single server for call recording, all is working fine.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Now we are implementing a backup QM recording server and the Cisco documents lack to enough details.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I’m using Automatic Silent IP Phones Based Recording (BiB), recording route pattern, recording profile, and SIP trunk pointing to current QM recording server on the CUCM.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">So I do appreciate if anyone has already implemented this redundant QM recording server to give me a guidance on how this backup server should be implemented.
<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:rgb(56,62,76)">Best Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:Verdana,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:1pt"><span style="font-family:"Verdana Bold";color:rgb(56,62,76)">Ahmed Abd EL-Rahman</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:1pt"><span style="font-size:10pt;font-family:Verdana,sans-serif;color:rgb(56,62,76)">Senior Network Engineer</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p>
</blockquote>
</div>
</div>
</div>
</blockquote></div>