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We do have a firewall. We had another situation whereby SIP phones would reset after 3 minutes (or 6? Can’t recall) and were told it could be a SIP inspection setting on the firewall.
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<div>My colleagues did some testing and resolved that issue apparently. I just need to know what the status is of that, ie whether they implemented those changes after their brief test period. </div>
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<div>Once I get that info, I’ll be able to proceed accordingly. </div>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><i>-sent from mobile device-</i></span></p>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and Communications Services | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">50
Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="tel:519-824-4120;56354" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/1" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">519-824-4120
Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></font></p>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and
Facebook<o:p></o:p></span></font></p>
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On Apr 16, 2019, at 12:16 AM, Florian Kroessbacher <<a href="mailto:florian.kroessbacher@gmail.com">florian.kroessbacher@gmail.com</a>> wrote:<br>
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<div dir="auto">Hy out there
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<div dir="auto">i think this could be the standard reinvite timer. Is there some Firewall in between which blocks out the reinvite</div>
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<div name="messageReplySection">Am 16. Apr. 2019, 05:59 +0200 schrieb Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>:<br>
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Was having constant disconnects on a off-premise (expressway) Jabber conversation and before I blamed the other person, I thought I’d look into the length of the calls that were cut off.
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<div>Turns out each of the three times I was cut off, the calls lasted 15m10s. I went back to some calls two weeks ago and same thing, cut off at 15m10s. </div>
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<div>This smells of a timer. </div>
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<div>Any ideas?</div>
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<div>I’ll have to open a case, after testing on-prem call length. </div>
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<div>Lelio<br>
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst</span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and Communications Services | University of Guelph</span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">50
Stone Rd E | Guelph, ON | N1G 2W1</a></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="tel:519-824-4120;56354" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/1" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">519-824-4120
Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span></font></p>
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