<div dir="ltr">Yea, the Webex Contact Center (CJP) platform has this type of analytics platform. Cisco is working to make it available for UCCX/UCCE data as well.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jun 19, 2019 at 9:47 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Got a client on Shoretel right now and they have this product:
<a href="https://brightmetrics.com/product-mitel/" target="_blank">https://brightmetrics.com/product-mitel/</a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Anyone seen such a thing for Cisco? Based on what I’m seeing, this is a combo of Contact Center type data, Workforce data, and CDR data.
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