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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Vyopta CPM is probably going to be Cisco’s preferred solution. One place for Webex and CUCM reporting/ analytics.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.vyopta.com/product/cpm/">https://www.vyopta.com/product/cpm/</a><o:p></o:p></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.vyopta.com/product/cpm/analytics/">https://www.vyopta.com/product/cpm/analytics/</a><span style="mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Dana<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> cisco-voip <cisco-voip-bounces@puck.nether.net>
<b>On Behalf Of </b>Brian Meade<br>
<b>Sent:</b> Saturday, 22 June 2019 12:03 AM<br>
<b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Comprehensive Reporting Dashboard for Cisco....<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Yea, the Webex Contact Center (CJP) platform has this type of analytics platform. Cisco is working to make it available for UCCX/UCCE data as well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Jun 19, 2019 at 9:47 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Got a client on Shoretel right now and they have this product:
<a href="https://brightmetrics.com/product-mitel/" target="_blank">https://brightmetrics.com/product-mitel/</a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Anyone seen such a thing for Cisco? Based on what I’m seeing, this is a combo of Contact Center type data, Workforce data, and CDR data.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt;font-family:remialcxesans;color:white"></span><span style="color:#F3800B"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:1.0pt"><a href="http://www.heliontechnologies.com/" target="_blank"><span style="text-decoration:none"><img border="0" width="300" height="75" style="width:3.125in;height:.7797in" id="_x0000_i1025" src="cid:image001.png@01D52A98.D16BDBC0" alt="Helion Technologies"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"><img border="0" width="18" height="18" style="width:.1904in;height:.1904in" id="_x0000_i1026" src="cid:image002.png@01D52A98.D16BDBC0" alt="Facebook"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
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