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<p class="MsoNormal">Interesting. If you’re using default address information, then you’ll have to arrange with your TSP that they coordinate address record updates with the local PSAP.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I know with my little experience that PSALI updates have to be precise. So if the PSALI database has RD instead of ROAD, if you use ROAD it will get rejected. Something like that.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1030" src="cid:image001.png@01D5365C.ABC73CF0" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Jason Faraone <jasonf@buildabear.com> <br>
<b>Sent:</b> Tuesday, July 9, 2019 12:38 PM<br>
<b>To:</b> Lelio Fulgenzi <lelio@uoguelph.ca>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: E911 Address Incorrect<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re using the default address information – this TN is provided via SIP.us, and so I manually entered in the E911 information when I provisioned the line. I opened a ticket with them, and they verified that the address they have on hand
is the correct one, which I believe as 933 is able to confirm this. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My confusion comes in with 911 receiving different information – slightly different, but enough to cause concern. I was always under the impression that 933 and 911 pulled the same data when it comes to caller ID.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#0056A2">Jason Faraone<br>
</span></b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#0056A2">Sr. Network Engineer Bear<b><br>
</b></span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:navy"><br>
</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black">Build-A-Bear Workshop, Inc.<br>
1954 Innerbelt Business Center Drive<br>
St. Louis, MO 63114<br>
US: 314.593.3244<br>
UK: 01753560740<br>
C: 314.308.9003<br>
<br>
</span><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#0056A2"><a href="mailto:jasonf@buildabear.com">jasonf@buildabear.com</a></span></b><u><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#0056A2"><br>
</span></u><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0056A2"><a href="http://www.buildabear.com/"><span style="font-family:"Calibri",sans-serif;color:black;text-decoration:none">www.buildabear.com</span></a></span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:navy"><br>
</span><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black"><br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, July 9, 2019 11:31 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] E911 Address Incorrect<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hey Jason,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Do you subscribe to a PS-ALI type service? Or are you relying on default address information?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you are relying on default address information – that will be difficult to change since it’s likely going to be tied to the service address of the PSTN connection.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">That being said, if it’s actually incorrect, you should be able to reach out to your account team for starting point. First thing I’d do is check with whomever is getting the bills for that PSTN number to see what the billing information
looks like. If they have equipment records, that might help too.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lelio<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1027" src="cid:image001.png@01D5365C.ABC73CF0" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Jason Faraone<br>
<b>Sent:</b> Tuesday, July 9, 2019 12:09 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] E911 Address Incorrect<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a location that shows the correct physical address when I dial 933, but a slightly incorrect address when dialing 911. Has anyone encountered this before?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dialing 933 shows Oakbrook Center, where 911 shows Oakbrook Road. Everything else is correct (State, CID, zip, street address). There is an Oakbrook road in the area, so I need to get this resolved so that there is no confusion in case
of emergency.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#0056A2">Jason Faraone<br>
</span></b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#0056A2">Sr. Network Engineer Bear<b><br>
</b></span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:navy"><br>
</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:black">Build-A-Bear Workshop, Inc.<br>
1954 Innerbelt Business Center Drive<br>
St. Louis, MO 63114<br>
<br>
<br>
</span><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#0056A2"><a href="mailto:jasonf@buildabear.com">jasonf@buildabear.com</a></span></b><u><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#0056A2"><br>
</span></u><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0056A2"><a href="http://www.buildabear.com/"><span style="font-family:"Calibri",sans-serif;color:black;text-decoration:none">www.buildabear.com</span></a></span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:navy"><br>
</span><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black"><br>
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