<div dir="ltr">Your own name is on my top ten list, Lelio Fulgenzi!</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jul 12, 2019 at 8:49 AM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Ah – good article.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">And even _<i>better</i>_ name! Bruno Van Turnhout is on my top ten list now.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">---<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-family:Arial,sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:Arial,sans-serif"> | Senior Analyst<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(51,51,51)">Computing and Communications Services</span><span style="font-family:Arial,sans-serif"> | University of Guelph<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca" target="_blank"><span style="color:rgb(5,99,193)">lelio@uoguelph.ca</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs" target="_blank"><span style="font-family:Arial,sans-serif">www.uoguelph.ca/ccs</span></a><span style="font-family:Arial,sans-serif;color:rgb(31,73,125)"> | @UofGCCS on Instagram, Twitter and Facebook<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width: 1.9479in; height: 1.0416in;" id="gmail-m_8546955338383612473Picture_x0020_1" src="cid:16be68cc55b4cff311" alt="University of Guelph Cornerstone with Improve Life tagline"><u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>> <br>
<b>Sent:</b> Friday, July 12, 2019 9:41 AM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
<b>Cc:</b> James Dust <<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Cisco Jabber / Outlook Presence Status<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Also make sure proxyAddresses are set correctly for the users- <a href="https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/jabber-windows/116152-problemsolution-product-00.html" target="_blank">https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/jabber-windows/116152-problemsolution-product-00.html</a><u></u><u></u></p>
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<p class="MsoNormal">On Fri, Jul 12, 2019 at 8:23 AM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">This might have something to do with how default protocol handlers are configured.
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">From my reading, default protocol handlers are switched every time software is installed. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">So, if someone installs Skype (for Business) _after_ you’ve installed Jabber, Outlook looks to Skype for presence information. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Take a look here for details on how to check. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_on-premises-deployment-for-cisco-jabber-12/cjab_b_on-premises-deployment-for-cisco-jabber-12_chapter_010011.html" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_on-premises-deployment-for-cisco-jabber-12/cjab_b_on-premises-deployment-for-cisco-jabber-12_chapter_010011.html</a><u></u><u></u></p>
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<p class="MsoNormal"><i>-sent from mobile device-</i><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<u></u><u></u></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<u></u><u></u></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<u></u><u></u></p>
<p class="MsoNormal"><span style="color:black"><a href="tel:519-824-4120;56354" target="_blank">519-824-4120 Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a></span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and Facebook</span><u></u><u></u></p>
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On Jul 12, 2019, at 7:01 AM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Morning all,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I have an issue whereby some of our users Jabber presence integration works fine in Outlook, but others are greyed out with no apparent difference in configuraiotn.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I found the following document, which we have checked and hasn’t helped:<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><a href="https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118750-technote-jabber-00.html" target="_blank">https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118750-technote-jabber-00.html</a><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Has anyone else experienced this problem?<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Many thanks<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">James<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-family:Arial,sans-serif"><br>
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