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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I think it has to do with “privacy” and expectations. It’s all great when the recorded name and greeting is such that you (think you) know who you’re leaving a message for. But if I call Joe, and Joe has forwarded his phone to Max and
Max’s voicemail picks up and all I hear is “Leave a message”, I _<i>think</i>_ I’m leaving a message for Joe. That’s who I called.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">That’s the argument I’ve heard. I’m sort of on board. <span style="font-family:"Segoe UI Emoji",sans-serif">
☹</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Then of course, there’s the licensing argument. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you let the final mail box answer calls, you can have 10 people (or more) sharing a mailbox. They didn’t’ like that.
<span style="font-family:"Segoe UI Emoji",sans-serif">😊</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1031" src="cid:image001.png@01D543F3.493A5050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com>
<br>
<b>Sent:</b> Friday, July 26, 2019 8:41 PM<br>
<b>To:</b> Jason Aarons (Americas) <jason.aarons@dimensiondata.com>; Lelio Fulgenzi <lelio@uoguelph.ca>; cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br>
<b>Subject:</b> RE: Unity Connection Mailbox<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It’s funny we ALWAYS use last redirecting.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I (and my team) find first redirecting confusing as heck. Last redirecting ensures the VM goes to where we want it. We are most concerned with hunt groups and such and we use CTI route points at the end of any call flow that is intended
for VM. In theory we may end up with more hunt lists and such as some items may need to be duplicated, but it’s much easier IMO to manage and troubleshoot.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">And if individuals are CFwdAlling it’s because they aren’t available so shouldn’t the VM go to the person who is in the office and can handle it?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#F3800B">Matthew Loraditch</span></b><b><span style="font-size:1.0pt;font-family:"remialcxesans",serif;color:white"></span></b><b><span style="color:#F3800B"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#F3800B">p:</span><span style="color:gray"> <a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">w:</span><span style="color:gray"> <a href="http://www.heliontechnologies.com/" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">www.heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#F3800B">e:</span><span style="color:gray"> <a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:"Calibri",sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:1.0pt"><a href="http://www.heliontechnologies.com/" target="_blank"><span style="text-decoration:none"><img border="0" width="300" height="75" style="width:3.125in;height:.7812in" id="_x0000_i1025" src="cid:image002.png@01D543F3.493A5050" alt="Helion Technologies"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://facebook.com/heliontech" target="_blank"><span style="text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1026" src="cid:image003.png@01D543F3.493A5050" alt="Facebook"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://twitter.com/heliontech" target="_blank"><span style="text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1027" src="cid:image004.png@01D543F3.493A5050" alt="Twitter"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:1.0pt"><a href="https://www.linkedin.com/company/helion-technologies" target="_blank"><span style="text-decoration:none"><img border="0" width="18" height="18" style="width:.1875in;height:.1875in" id="_x0000_i1028" src="cid:image005.png@01D543F3.493A5050" alt="LinkedIn"></span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Jason Aarons (Americas)<br>
<b>Sent:</b> Friday, July 26, 2019 8:29 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Mailbox<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We implemented that CXN Service Parameter “Last Redirecting Number” and it’s working.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just which something there was a per user solution in CUCM etc.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>
<br>
<b>Sent:</b> Friday, July 26, 2019 1:20 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; Jason Aarons (Americas) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>>; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)
<<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: Unity Connection Mailbox<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p class="MsoNormal">Ok – I’m _<i>pretty</i>_ sure this is what helps:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Connection Admin > Advanced > Conversations
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Use Last (Rather than First) Redirecting Number for Routing Incoming Call [ ]<o:p></o:p></li></ul>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">“When this check box is checked, Unity Connection uses the last redirecting number for routing incoming calls.”<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I have not (ever) had a chance to test this. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="_x0000_i1029" src="cid:image001.png@01D543F3.493A5050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Friday, July 26, 2019 1:10 PM<br>
<b>To:</b> Jason Aarons (Americas) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>>; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Mailbox<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">There used to be a system wide settings on Unity Connection where you could decide to either send it to the originating mailbox. Not sure if it was available in the admin GUI or it needed a cisco unity monkey tool to do it.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Will spend a few minutes looking…<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">---</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lelio Fulgenzi, B.A.</span></b><span style="font-family:"Arial",sans-serif"> | Senior Analyst</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333">Computing and Communications Services</span><span style="font-family:"Arial",sans-serif"> | University of Guelph</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">519-824-4120 Ext. 56354 |
<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs"><span style="font-family:"Arial",sans-serif;color:blue">www.uoguelph.ca/ccs</span></a><span style="font-family:"Arial",sans-serif;color:#1F497D"> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="187" height="100" style="width:1.9479in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.png@01D543F3.493A5050" alt="University of Guelph Cornerstone with Improve Life tagline"><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Jason Aarons (Americas)<br>
<b>Sent:</b> Friday, July 26, 2019 12:43 PM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] Unity Connection Mailbox<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"> <o:p></o:p></p>
<p class="MsoNormal">Jack on PSTN >>>>> Diane ext 4001 >>>>>> Bobbie ext 4002<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If Jack calls Diane and Diane has call forward all to Bobbie, is there a way for Jack to hear Bobbie’s voicemail and not Diane’s?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">TAC said no. Ask the expert at Cisco Live said no. is the answer really no?
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><br>
<br>
This email and all contents are subject to the following disclaimer:<br>
<a href="http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx" target="_blank">"http://www.dimensiondata.com/emaildisclaimer"</a>
<o:p></o:p></p>
<p class="MsoNormal"><br>
<br>
<span style="color:white">itevomcid</span> <o:p></o:p></p>
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