<div dir="ltr">Hey Ryan - sorry to grave dig. <div><br></div><div>Can you remember the reference for the common phone profile by chance? We have 50 or so ATA's that we will need to replace with 191's in the meantime i'd like to try the common phone profile change.</div><div><br></div><div>Was it just the name of the common profile or is it should I change the name along with some irrelevant setting?</div><div><br></div><div>Cheers <br></div><div><br></div><div>Nick</div><div><br></div><div><br></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Sep 19, 2018 at 2:10 AM Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div>Back in they day with the older 186 & 187s, there was this issue where the ATA would lose registration if the second/other port was not configured with a DN.
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<div>If that is the case, try and configure the other port and see if that improves your experience.</div>
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<div>It looks like someone has reported a similar ATA issue for the ATA190, but not much detail included with this bug report: <a href="https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk29369/?rfs=iqvred" target="_blank">https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk29369/?rfs=iqvred</a></div>
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<div>Also, and I can’t recall the bug kit number, there used to be this issue with ATAs using the default Common Phone Profile setting; if you changed it to anything but whatever the default was, it improved the condition.</div>
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<div id="gmail-m_8203513051748441569AppleMailSignature">Thanks,</div>
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<div id="gmail-m_8203513051748441569AppleMailSignature">Ryan</div>
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On Sep 19, 2018, at 04:38, Gary Parker <<a href="mailto:G.J.Parker@lboro.ac.uk" target="_blank">G.J.Parker@lboro.ac.uk</a>> wrote:<br>
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<blockquote type="cite"><span>On 18 Sep 2018, at 20:27, Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu" target="_blank">lisa.notarianni@scranton.edu</a>> wrote:</span><br>
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<blockquote type="cite"><span>Does anyone else out there ever have to do a hard reset on Cisco ATA devices because all of a sudden the ports are not registered in Call Manager? We have a few buildings this happens often in. We have to walk to the device and
reset it. This happens for any type of ATA we use; 186, 187 or 190.</span><br>
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<span>Yup, we’re running 186s and 187s and had this constantly until I put a scheduled job on on the callmanager to restart all of them every Sunday morning at 3am. The weekly restart sorted the problem.</span><br>
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<span>---</span><br>
<span>/-Gary Parker----------------------------------f--\</span><br>
<span>| Unified Communications Service Manager |</span><br>
<span>n Loughborough University, IT Services |</span><br>
<span>| <a href="tel:+441509635635" target="_blank">tel:+441509635635</a> <a>
sip:gary@lboro.ac.uk</a> o</span><br>
<span>| <a href="https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.osx.ninja%2Fpubkey.txt&data=02%7C01%7C%7C90cd93946e1a4a80ad4408d61e0b4186%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636729431018180903&sdata=SkkPb4INXXst72pj5pzQp%2FeQkwuAJhuxtHkUa1a%2BBvk%3D&reserved=0" target="_blank">https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.osx.ninja%2Fpubkey.txt&data=02%7C01%7C%7C90cd93946e1a4a80ad4408d61e0b4186%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636729431018180903&sdata=SkkPb4INXXst72pj5pzQp%2FeQkwuAJhuxtHkUa1a%2BBvk%3D&reserved=0</a>
|</span><br>
<span>\r----------------------------------------------d-/</span><br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature">- Nick<br></div>