<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Haha whew! I was like, I know Tanner is a lot smarter than me (I’ve seen ContactView), but was confused about how I haven’t heard a solution to this overall problem. <br><br><div id="AppleMailSignature" dir="ltr">Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos.</div><div dir="ltr"><br>On Sep 24, 2019, at 7:42 PM, Tanner Ezell <<a href="mailto:tanner.ezell@gmail.com">tanner.ezell@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">I wasn't specifically responding to you Bill, just the thread in general :)<div><br></div><div>That being said, it won't be slow if there isn't much data to transfer. The script editor is talking in java object terms, so small data can be quite "big" and slow over the transport medium, it is also why DB resources and such can take time on those steps. (also for the call sub flow, it tries to grab all the scripts on the system, the more there are the slower it will be).</div><div><br></div><div>VPN only compounds the already inherently slow nature of the communication. </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 24, 2019 at 5:33 PM Bill Talley <<a href="mailto:btalley@gmail.com">btalley@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div dir="auto">I’m not disagreeing with you. Im saying there are scenarios where it’s slow even if you’re on the local LAN. You’re saying that’s NOT the case for you in any scenario?<br><br><div id="gmail-m_-2226027131005782324AppleMailSignature" dir="ltr">Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos.</div><div dir="ltr"><br>On Sep 24, 2019, at 7:11 PM, Tanner Ezell <<a href="mailto:tanner.ezell@gmail.com" target="_blank">tanner.ezell@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">It will always be an issue. It uses RMI to pull data from the UCCX which is especially slow over VPN. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 24, 2019 at 9:58 AM Bill Talley <<a href="mailto:btalley@gmail.com" target="_blank">btalley@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div dir="auto">Good idea, but not always true. I have several locations with scripts that contain REST and DB steps. These take 7-10 second to open properties on any step regardless of whether I’m onsite or remote. <br><br><div id="gmail-m_-2226027131005782324gmail-m_2864041777328107801AppleMailSignature" dir="ltr">Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos.</div><div dir="ltr"><br>On Sep 24, 2019, at 11:53 AM, UC Penguin <<a href="mailto:gentoo@ucpenguin.com" target="_blank">gentoo@ucpenguin.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><div dir="ltr"></div><div dir="ltr">It’s much faster if the client is run at the same site as the uccx server (RDP to a machine with the editor installed).</div><div dir="ltr"><br></div><div dir="ltr">Not an option that’s possible for all, but there is a huge improvement. Especially when using the debugger.</div><div dir="ltr"><br></div><div dir="ltr"><br>On Sep 24, 2019, at 10:52, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal">I’ve seen it editing scripts locally, in the repository, versions old and new. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Johnson, Tim<br>
<b>Sent:</b> Tuesday, September 24, 2019 11:47 AM<br>
<b>To:</b> Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CCX Editor Step Properties<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Yeah, it’s still an issue in 12.0. Right now it’s opening properties for me in 1-2 seconds, other times it’s 10.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Would be nice if they did a full makeover of the tool, but I don’t expect it.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Tuesday, September 24, 2019 11:11 AM<br>
<b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CCX Editor Step Properties<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I would like to know this too! Seems to be different lengths of delay depending on a few factors, however, I have not nailed down what those factors are. If it happened more often, I'd put some time into it, but since it's generally quick-ish,
I ignore it.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I have one system I access exclusively via AnyConnect, and it's running 11.6(2), and it's god awful slow. Just clicking Add on the Set Enterprise Call Info step takes like 10-20 seconds for the dialog box to pop open.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Tue, Sep 24, 2019 at 9:51 AM Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Is there anyway on this earth to make this load faster??? Currently painfully going through a script and setting up new parameters and slowly dying of impatience as I click properties
and wait a seeming eternity for the window to open.<u></u><u></u></p>
<p class="MsoNormal">This has been a pet peeve forever.<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="color:rgb(243,128,11)">Matthew Loraditch</span></b><b><span style="font-size:1pt;font-family:remialcxesans,serif;color:white"></span><span style="color:rgb(243,128,11)"><u></u><u></u></span></b></p>
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<p class="MsoNormal"><b><span style="color:gray">Sr. Network Engineer<u></u><u></u></span></b></p>
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<p class="MsoNormal"><span style="color:rgb(243,128,11)">p:</span><span style="color:gray"> </span><a href="tel:443.541.1518" target="_blank"><strong><span style="font-family:Calibri,sans-serif;color:gray;font-weight:normal;text-decoration:none">443.541.1518</span></strong></a><span style="color:gray"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:gray"> | <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:rgb(243,128,11)">e:</span><span style="color:gray"> </span><a href="mailto:MLoraditch@heliontechnologies.com" target="_blank"><strong><span style="font-family:Calibri,sans-serif;color:gray;font-weight:normal;text-decoration:none">MLoraditch@heliontechnologies.com</span></strong></a><span style="color:gray"><u></u><u></u></span></p>
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