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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Sorry my bad. It’s okay now.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">The translation rule was pushing it into another partition. The Trunk CSS didn’t have access to it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Had a brain fart moment. Sorry all.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ryan Huff <ryanhuff@outlook.com>
<br>
<b>Sent:</b> Monday, 14 October 2019 12:25 PM<br>
<b>To:</b> Kent Roberts <kent@fredf.org><br>
<b>Cc:</b> Dana Tong <dana.tong@yellit.com.au>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX not working after change to SIP<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Could be that the UCCX trigger’s partition isn’t in the SIP trunk’s inbound CSS. I assume the trigger’s css can reach the partition of the CTI ports as that doesn’t seem like something that would have been changed
in a scenario like this.<o:p></o:p></p>
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<p class="MsoNormal">Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">On Oct 13, 2019, at 22:20, Kent Roberts <<a href="mailto:kent@fredf.org">kent@fredf.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"> Ryan, that’s what I was thinking, but when Dana said to a station works fine, I started thinking a bit like some of the fun and weird messages that show up with codecs, etc. (basically codec mismatch and a bounce off to another number/pattern
and that failed it…. Might need a few logs to see what its doing with uccx in the mix.
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<p class="MsoNormal">On Oct 13, 2019, at 8:15 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Sort of sounds like you may have a Class of Service (CSS/Partition) issue with the SIP trunk between CUBE and CUCM, since that is most likely the most significant configuration
change/add since moving to SIP, that could generate 404 responses.</span> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Could also be an issue with the device pool on the SIP trunk, depending on how you have the dialplan structured.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">CUCM Generally won’t issue a station not found (404) message, unless CUCM ingress element (the SIP trunk) doesn’t find the station; either because the station doesn’t truly
exist, or doesn’t exist in the configuration context it has access to.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Regional problems would issue a 404 generally.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">Sent from my iPhone<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">On Oct 13, 2019, at 21:58, Dana Tong <<a href="mailto:dana.tong@yellit.com.au">dana.tong@yellit.com.au</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif"></span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">
<o:p></o:p></span></p>
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<p class="MsoNormal">Hi all,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Customer recently changed from ISDN gateways (H323 registered) to centralised SIP and now the UCCX IVR isn’t working.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">The SIP trunk is set to use the 64K region and I did also try setting the CODEC to both G.711alaw and ulaw on the dial-peers on the SIP CUBE router.<o:p></o:p></p>
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<p class="MsoNormal">It’s weird.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">The debug CCSIP messages are showing 404 not found, and the voip dialpeer inout were showing a match on the correct dial-peers.<o:p></o:p></p>
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<p class="MsoNormal">But then the logs say no match as per below.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Anyone seen this kind of error after changing from ISDN to SIP?<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Somewhat sanitised below. Trying to get RTMT access.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Sent:<o:p></o:p></p>
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<p class="MsoNormal">SIP/2.0 404 Not Found<o:p></o:p></p>
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<p class="MsoNormal">Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKritgbh304ou76jse28v0.1<o:p></o:p></p>
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<p class="MsoNormal">From: <<a href="sip:000000@10.119.243.144;user=phone">sip:000000@10.119.243.144;user=phone</a>>;tag=39906919-1571014929892-<o:p></o:p></p>
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<p class="MsoNormal">To: "777 777"<<a href="sip:754420777@customer.com.au;user=phone">sip:754420777@customer.com.au;user=phone</a>>;tag=EDD3AA89-2562<o:p></o:p></p>
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<p class="MsoNormal">Date: Mon, 14 Oct 2019 11:02:09 GMT<o:p></o:p></p>
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<p class="MsoNormal">Call-ID: <a href="mailto:BW120209892141019-860012483@10.10.10.10">
BW120209892141019-860012483@10.10.10.10</a><o:p></o:p></p>
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<p class="MsoNormal">CSeq: 602191603 INVITE<o:p></o:p></p>
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<p class="MsoNormal">Allow-Events: telephone-event<o:p></o:p></p>
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<p class="MsoNormal">Warning: 399 10.10.253.10 "No matching outgoing dial-peer"<o:p></o:p></p>
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<p class="MsoNormal">Server: Cisco-SIPGateway/IOS-15.5.3.S4b<o:p></o:p></p>
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<p class="MsoNormal">Reason: Q.850;cause=1<o:p></o:p></p>
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<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">_______________________________________________<br>
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