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<div dir="ltr">Could be that the UCCX trigger’s partition isn’t in the SIP trunk’s inbound CSS. I assume the trigger’s css can reach the partition of the CTI ports as that doesn’t seem like something that would have been changed in a scenario like this.<br>
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<div dir="ltr">Sent from my iPhone</div>
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<blockquote type="cite">On Oct 13, 2019, at 22:20, Kent Roberts <kent@fredf.org> wrote:<br>
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<div dir="ltr"> Ryan, that’s what I was thinking, but when Dana said to a station works fine, I started thinking a bit like some of the fun and weird messages that show up with codecs, etc. (basically codec mismatch and a bounce off to another number/pattern
and that failed it…. Might need a few logs to see what its doing with uccx in the mix.
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<div class="">On Oct 13, 2019, at 8:15 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" class="">ryanhuff@outlook.com</a>> wrote:</div>
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of sounds like you may have a Class of Service (CSS/Partition) issue with the SIP trunk between CUBE and CUCM, since that is most likely the most significant configuration change/add since moving to SIP, that could generate 404 responses.</span>
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Could also be an issue with the device pool on the SIP trunk, depending on how you have the dialplan structured.</div>
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CUCM Generally won’t issue a station not found (404) message, unless CUCM ingress element (the SIP trunk) doesn’t find the station; either because the station doesn’t truly exist, or doesn’t exist in the configuration context it has access to.<br class="">
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<div class="">Regional problems would issue a 404 generally.</div>
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<div dir="ltr" class="">Sent from my iPhone</div>
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<blockquote type="cite" class="">On Oct 13, 2019, at 21:58, Dana Tong <<a href="mailto:dana.tong@yellit.com.au" class="">dana.tong@yellit.com.au</a>> wrote:<br class="">
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Hi all,<o:p class=""></o:p></div>
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Customer recently changed from ISDN gateways (H323 registered) to centralised SIP and now the UCCX IVR isn’t working.<o:p class=""></o:p></div>
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The SIP trunk is set to use the 64K region and I did also try setting the CODEC to both G.711alaw and ulaw on the dial-peers on the SIP CUBE router.<o:p class=""></o:p></div>
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It’s weird.<o:p class=""></o:p></div>
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The debug CCSIP messages are showing 404 not found, and the voip dialpeer inout were showing a match on the correct dial-peers.<o:p class=""></o:p></div>
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But then the logs say no match as per below.<o:p class=""></o:p></div>
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<o:p class=""> </o:p></div>
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Anyone seen this kind of error after changing from ISDN to SIP?<o:p class=""></o:p></div>
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Somewhat sanitised below. Trying to get RTMT access.<o:p class=""></o:p></div>
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Sent:<o:p class=""></o:p></div>
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SIP/2.0 404 Not Found<o:p class=""></o:p></div>
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Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKritgbh304ou76jse28v0.1<o:p class=""></o:p></div>
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From: <<a href="sip:000000@10.119.243.144;user=phone" class="">sip:000000@10.119.243.144;user=phone</a>>;tag=39906919-1571014929892-<o:p class=""></o:p></div>
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To: "777 777"<<a href="sip:754420777@customer.com.au;user=phone" class="">sip:754420777@customer.com.au;user=phone</a>>;tag=EDD3AA89-2562<o:p class=""></o:p></div>
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Date: Mon, 14 Oct 2019 11:02:09 GMT<o:p class=""></o:p></div>
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Call-ID: <a href="mailto:BW120209892141019-860012483@10.10.10.10" class="">BW120209892141019-860012483@10.10.10.10</a><o:p class=""></o:p></div>
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CSeq: 602191603 INVITE<o:p class=""></o:p></div>
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Allow-Events: telephone-event<o:p class=""></o:p></div>
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Warning: 399 10.10.253.10 "No matching outgoing dial-peer"<o:p class=""></o:p></div>
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Server: Cisco-SIPGateway/IOS-15.5.3.S4b<o:p class=""></o:p></div>
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Reason: Q.850;cause=1<o:p class=""></o:p></div>
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Content-Length: 0<o:p class=""></o:p></div>
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