<div dir="ltr"><div dir="ltr"><div dir="ltr">Here's the specification for the grammar xml: <a href="https://www.w3.org/TR/speech-grammar/" target="_blank">https://www.w3.org/TR/speech-grammar/</a></div><div dir="ltr"><br></div><div>Anthony is right, not a lot of mix with UCCX+ASR however it follows the standard and is universally applicable, the gotchas tend to be around platform specific ASR technologies (particularly the built in grammars you can utilize).</div><div><br></div><div>Depending on what you're doing, you'll want to do something like this (DTMF grammar below)</div><div><br></div><div><div><?xml version="1.0" encoding="ISO-8859-1"?></div><div><grammar <b>mode="dtmf"</b> root="root" version="1.0" xml:lang="en-US" xmlns="<a href="http://www.w3.org/2001/06/grammar">http://www.w3.org/2001/06/grammar</a>"></div><div> <rule id="root" scope="public"></div><div> <one-of></div><div> <item></div><div> 1</div><div> <tag>V='Y'</tag></div><div> </item></div><div> <item></div><div> 2</div><div> <tag>V='N'</tag></div><div> </item> <span class="gmail-Apple-tab-span" style="white-space:pre"> </span> </div><div> </one-of></div><div> </rule></div><div></grammar></div></div><div><br></div><div><br></div><div>Y would be returned [to UCCX step] when 1 is pressed, N with 2. To make a voice specific grammar you'd change <b>mode</b> to be <b>"voice"</b> and put in things like "yes" instead of 1 under the item tags.</div><div><br></div><div>Depending on what you're doing will determine how complex the grammar needs to be.</div><div><br></div><div>Regards,</div><div>Tanner Ezell</div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Oct 17, 2019 at 6:53 PM Clifford McGlamry <<a href="mailto:Clifford.McGlamry@siriuscom.com" target="_blank">Clifford.McGlamry@siriuscom.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
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<span style="font-family:CiscoSans;color:rgb(88,88,91)">Using UCCX version 11 and have installed Nuance ASR version 11. It's ASR is registered up and recognized by UCCX.<u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)"> <u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)">I'm need to get grammars for some really simple applications. Basically, numbers (spoken and DTMF) and yes/no.<u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)"> <u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)">I cannot find any documentation on where to get this or how to create it. I have found some old references to Nuance Grammar Builder, but that tool is no where to be found. I cannot even find a good example
of what would work (I've found some grammar examples, but they are so different, I don't know which would actually work). And while UCCX has some built in grammars, I can't find documentation on what's in them or a way to download them.<u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)"> <u></u><u></u></span></p>
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<span style="font-family:CiscoSans;color:rgb(88,88,91)">Would love to get some suggestions/pointers/etc. on how to handle this. <u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:0.25in">Cliff<span style="font-size:9pt;font-family:Arial,sans-serif;color:rgb(102,102,102)"><u></u><u></u></span></p>
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