<div dir="ltr">This,
<a href="https://community.cisco.com/t5/unified-communications/expressway-c-cannot-connect-to-imp/td-p/2974926">https://community.cisco.com/t5/unified-communications/expressway-c-cannot-connect-to-imp/td-p/2974926</a> seems to suggest a fix, but it isn't doing anything<div><br></div><div><br></div><div>J</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Nov 17, 2019 at 5:35 PM Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Yep, we are running into clustering issues...<div><br></div><div>Getting <strong style="box-sizing:inherit;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px">Inactive: (Remote host is reachable but connection is not established. Either refresh this page, or check the credentials.)</strong></div><div><strong style="box-sizing:inherit;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px"><br></strong></div><div><span style="box-sizing:inherit;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px">For IMP connection, so MRA is down...</span></div><div><span style="box-sizing:inherit;color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:16px"><br></span></div><div>Still looking for a fix...</div><div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 15, 2019 at 7:17 PM Erick Bergquist <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div dir="auto">I’ve done 2 8.11.x to 12.5.5 fine (clustered setup, 4). There is a bug with clustering to watch out for but I did not encounter it. The 12.5 Cisco download page has a note and link about this. </div></div><div dir="auto"><br></div><div dir="auto">Currently working on jabberd process high memory consumption issue on one node that has been present since 8.11.x which 12.5 had memory leak fix for but still an issue. Slow memory increase over time just on one of the edge nodes. </div><div dir="auto"><br></div><div dir="auto">Going to look over 12.5.6 release notes now....</div><div dir="auto"><br></div><div dir="auto">Erick</div><div dir="auto"><br></div><div dir="auto"><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 15, 2019 at 3:28 PM Matt Jacobson <<a href="mailto:m4ttjacobson@gmail.com" target="_blank">m4ttjacobson@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div dir="auto">If that is the case, then I would double check that it is supported. In the release notes there is a chart for supported platforms based on serial numbers. If it is a legacy Tandberg box, then I suspect 12.x may not work out for you.</div></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 15, 2019 at 14:30 Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">This is a legacy Tandberg VCS for video only... no MRA, no remote phones... just inbound and outbound sip video...</div><div dir="ltr"><div><br></div><div><br></div><div>Jonathan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Nov 15, 2019 at 12:44 PM Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu" target="_blank">ajp26@buffalo.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">We’re at 12.5.3 and probably moving to 12.5.5/12.5.6 somewhere in the Holiday timeframe when everything quiets down a bit.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">There hasn’t been really any significant issue upgrading from 8 -> 12, but there have been a couple of bugs that largely are all resolved by deleting and rebuilding
whatever the thing is that is misbehaving. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">The requirement for the _<i>cup</i>_login and _cisco-uds SRVs went away though it still endlessly logs a warning about not finding them, but it will work.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">You do also gain the ability to play with the openssl cipher strings but in my limited experience trying to change those to bump them up a notch, it ends up breaking
XMPP or something.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Adam<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Friday, November 15, 2019 11:59 AM<br>
<b>To:</b> Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] VCS Expressway upgrade, 8.7 to 12.5<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Thanks, the latest is 12.5.6, released last week, I am avoiding it like the plague...and the bug fix doesn't apply to us.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I am going with 12.5.5 (released in August).<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I already have release keys (Cisco AM sent them over)...<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Hybrid services are on a separate VCS-C that is already 12.5.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">My plan is to get new certs if we have any issues<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><br>
Thanks!<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Jonathan<u></u><u></u></p>
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</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Fri, Nov 15, 2019 at 10:46 AM Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<u></u><u></u></p>
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<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black">A couple of thoughts for you...<u></u><u></u></span></p>
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<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black"><u></u> <u></u></span></p>
</div>
<div>
<ul type="disc">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">Get the software release key for 12.x now (you'll be asked to enter it during the upgrade in the GUI). You'll need to work with TAC > GLO for this if (and I assume this would be your case) the existing 8.7 serial
is active in Cisco's licensing system. The caveat to trying to do this with Cisco's self-service license re-host tool is that while the 8.7 serial is active, it won't allow you to assign the new 12.x software release PAK to the serial because the serial is
already assigned to another software release key.<u></u><u></u></span></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">Take a backup first, your only roll back option is to re-install 8.7 and restore the backup.<u></u><u></u></span></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">Your VMware Hypervisor needs to be 6.0/5/7.<u></u><u></u></span></li></ul>
<ul type="disc">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">If you have Hybrid Services configured, make sure the management connector is up to date first.<u></u><u></u></span></li></ul>
<ul type="disc">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">SSL Certificate validation changed a bit in 8.8+<u></u><u></u></span></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">Verify proper forward / reverse DNS for all the relevant touch points<u></u><u></u></span></li><li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">Make sure the Expressway certificate trust is up-to-date with all the current CUCM,CUC,IMP identity certificates (self-signed) or CA certificates (public CA signed certificates).<u></u><u></u></span></li><li class="MsoNormal" style="color:black;background:white">
<span style="font-family:Calibri,sans-serif">no duplicate certificates in the Expressway trusts<u></u><u></u></span></li></ul>
</ul>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black">Beyond that, just pay attention to the caveats list in the upgrade doc for your version of 12.5.x (12.5.4 is the latest I think).<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black">Thanks,<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:Calibri,sans-serif;color:black">Ryan<u></u><u></u></span></p>
</div>
</div>
<div id="gmail-m_-3538694362239946926gmail-m_8088747746686356274m_1471034839043900994m_6003353822299925787gmail-m_-1253493678518764779gmail-m_9178276983879533429Signature">
<div>
<div>
<p class="MsoNormal"><span style="font-family:Calibri,sans-serif;color:black"><u></u> <u></u></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="gmail-m_-3538694362239946926gmail-m_8088747746686356274m_1471034839043900994m_6003353822299925787gmail-m_-1253493678518764779gmail-m_9178276983879533429divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
on behalf of Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>
<b>Sent:</b> Friday, November 15, 2019 10:57 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] VCS Expressway upgrade, 8.7 to 12.5</span> <u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Can we just upgrade directly or do we need to go to an intermediary version first?
<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Also, any gotchas besides new certificates?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Jonathan<u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</blockquote></div>
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</blockquote></div>