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Sort of like how all the icons/graphics for ccmuser pages are broken for new phone types added with devpacks. Logs show nothing but errors. Opened up case, told it’s cosmetic.
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<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><i>-sent from mobile device-</i></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b><br>
</b></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Computing and Communications Services | University of Guelph<o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);">Room 037 Animal Science & Nutrition Bldg | <a href="x-apple-data-detectors://1/0" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="address" x-apple-data-detectors-result="1/0" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">50
Stone Rd E | Guelph, ON | N1G 2W1</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="tel:519-824-4120;56354" dir="ltr" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="1/1" style="-webkit-text-decoration-color: rgba(0, 0, 0, 0.258824);">519-824-4120
Ext. 56354</a> | <a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"> </span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><font color="#000000"><span style="caret-color: rgb(0, 0, 0); background-color: rgba(255, 255, 255, 0);"><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a> | @UofGCCS on Instagram, Twitter and
Facebook<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"> </span></p>
<p class="MsoNormal" style="margin: 0in 0in 0.0001pt;"><span style="background-color: rgba(255, 255, 255, 0);"><img border="0" width="187" height="100" id="Picture_x0020_1" src="cid:image001.png@01D3DD7E.EC708050" alt="University of Guelph Cornerstone with Improve Life tagline" _mf_state="2" action="null" title="null" style="width: 1.9479in; height: 1.0416in;"></span></p>
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On Jan 15, 2020, at 3:33 PM, Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>> wrote:<br>
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<p class="MsoNormal"><span style="color:#1F497D">The UI broke at some point and none of the proper localization fills in, so I guess get used to error.add .
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It seems to use AXL or something similar in the background, and you can debug what the error is from the application log in RTMT, though half the time it’s a code and not useful.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Duplicate items will break it, as will things that are not valid for insert but are part of your universal templates, such as #DEPT# and someone has a department name with & in it.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">As for the custom templates, they’re one of those once-a-year things I clean up with the database by assigning the phonetemplate record to the type, and then removing any of the phone templates that aren’t associated
with anything. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I used to say they don’t hurt anything but if you invest in MigrationFX, it will leverage the phone button template as a selector to help you choose the correct migration. Unless you want it to clone SEPasdfghjkl-Invididual
Template-8841-MFX all over, you’ll want these to be consistent. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 3:28 PM<br>
<b>To:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you really want to hear where it falls short, check this out:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo3">Create jabber phone with tool.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo3">It creates phone with custom phone button template.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo3">I don’t like it, so I change it to our standard.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo3">I want to test things again, so I delete phone and try to create again.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo3">It doesn’t work. It fails with the most descriptive error ever: “Error.add”<o:p></o:p></li><li class="MsoNormal" style="mso-list:l5 level1 lfo3">TAC couldn’t figure it out.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Turns out, if you delete a phone with a custom phone button template, it will delete the template (if not in use elsewhere?). But because I changed the template to our standard template, the custom template remained.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When I tried to create the phone again using the tool, it tried to recreate the custom template, but because it already existed, it failed. ERROR.ADD
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ugh. UI 101….. better error messages!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 3:03 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes, it’s “almost” there, but falls short on those things you note.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">But, it is at least consistent in what it does or doesn’t do, so you know what you have to fix or clean up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 3:00 PM<br>
<b>To:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ok. I’ll have to keep that in mind.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I found a few “oddities” as I mentioned.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo6">No way to specify phone button templates. It creates a custom one for each user.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo6">It enables mobility by default which allows people to set up remote destinations for the jabber. We want to avoid that at launch so we will have to disable manually after the fact.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo6">It doesn’t populate the ASCII display fields.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l4 level1 lfo6">It doesn’t allow for the sip security profile and uses the universal template. Something we’ll have to change after.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">They went so far with this tool, but missed out on a few things. I wish I had know about it sooner.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lelio<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 2:54 PM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes this works, just with the caveat about common phone profiles not working (again, at least for me, 11.5) though that’s not quick add’s fault.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also, in my experience click the buttons, pressing enter has undesirable effects. I have been able to press “enter” when adding a new device and have had it double – insert which I didn’t think was possible.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 2:42 PM<br>
<b>To:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry. I’m mixing scenarios.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I think I have the process of adding Jabber devices for users with an existing phone down pat. With some oddities that we’ll have to address.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m concerned with creating Jabber devices for users without an existing phone -or- DN.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">That being said, I believe I have that figured out, but will need to test it out.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo9">Go to quick user/phone add<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9">Select user (that has already been imported)<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9">Go to extension section<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9">Add a new extension using the appropriate Line template<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9">Click save (likely)<o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9">Go to manage devices and add the appropriate device<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’ll have to see how that works out.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lelio<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 10:50 AM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>; Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I’m still a bit confused, unless you mean that with the quick add you’ve already set extensions for the user so that the templates will work, as you’ve already provisioned a phone?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We are sort of in the same boat. The sync will provision based on a mask if your LDAP data contains good numbers. You can also tell it to start assigning numbers from a pool on the same screen. I have multiple
exchanges I issue numbers from based on customer/location so this doesn’t do me any good pool-wise, and we don’t control the LDAP data so anything goes there.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">You can configure the DN first, yes, as long as it is the primary extension it will appear in the quick add tool. I haven’t quite figured out where it stores the rest of the DNs you can add there or their order
but the primary extension sure appears there.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’m not sure if Prime Provisioning can assist with this task since it has some more capabilities, if it works for your installation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 10:33 AM<br>
<b>To:</b> Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>><br>
<b>Cc:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>; voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> RE: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Yeah – I was looking at that. I’m not sure we can take that approach because we have so many already imported. And extensions are assigned by us, not the AD team. It’s weird.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I will look through.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Question: Is there a “pool” that CCM will grab an extension from to assign magically?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com">avholloway+cisco-voip@gmail.com</a>>
<br>
<b>Sent:</b> Wednesday, January 15, 2020 10:28 AM<br>
<b>To:</b> Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
<b>Cc:</b> Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu">ajp26@buffalo.edu</a>>; voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">The way I use self-provisioning, is to allow CUCM to create the lines for me at user synchronization time.<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">System > LDAP > Dir > Enterprise Users* > Feature Group Template > Common Features* > User Profile > Common User* > Universal Line Template > Common Line* > All kinds of template settings<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">System > LDAP > Dir > Enterprise Users* > Apply Mask to synced telephone numbers to create a new line for inserted users > Checked<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">System > LDAP > Dir > Enterprise Users* > Apply Mask to synced telephone numbers to create a new line for inserted users > Mask > XXXXXXXXXXXX**<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">*These are just the names of my objects, your names might be different.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">**That's 12 Xs to accommodate a NANP +E164 number from LDAP<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Tue, Jan 14, 2020 at 9:54 PM Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">I guess I’m missing the piece of how is an extension assigned then?
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">With an existing phone, the extension is assigned automatically.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I was gonna do some testing, but any pointers would help. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I mean, can I create the DN first? And configure DN with userID? <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">I’m still getting used to this process. <o:p></o:p></p>
<div id="gmail-m_3549057773728484156AppleMailSignature">
<p class="MsoNormal"><i>-sent from mobile device-</i><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Lelio Fulgenzi, B.A.</b> | Senior Analyst<o:p></o:p></p>
<p class="MsoNormal">Computing and Communications Services | University of Guelph<o:p></o:p></p>
<p class="MsoNormal">Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<o:p></o:p></p>
<p class="MsoNormal"><a href="tel:519-824-4120;56354" target="_blank">519-824-4120 Ext. 56354</a><span style="color:black"> | </span><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><span style="color:black"> | @UofGCCS on Instagram, Twitter and Facebook</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jan 14, 2020, at 8:35 AM, Pawlowski, Adam <<a href="mailto:ajp26@buffalo.edu" target="_blank">ajp26@buffalo.edu</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">The quick user/phone add should work as generically for Jabber devices as anything else. Just that I’ve found that the common phone profile will not
populate the correct “Cisco Support Field” for mobile and I have to go into those and key in the configuration file that customer should have.
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">It ended up being easier to insert via AXL to avoid having to fool with that.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Adam</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Monday, January 13, 2020 1:13 PM<br>
<b>To:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] setting primary phone for Jabber users without a physical phone - licensing<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’m trying to setup an easy to replicate (troubleshoot/reconcile) system in place for our Jabber deployment.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We’ve decided to assign each Jabber device type to each user so there’s no end-user support issues when they want to use it on another device and/or move from one device type to
another. <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If I’m not mistaken, in this case, and, in any case where a primary phone is not set, more licenses are used then would need to be. The issue at hand here, is what happens when
we deploy Jabber without a physical phone?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’m already finding that the quick/add feature really only works when a phone is configured (although I have to work through that). So, I’m wondering, is it worthwhile to configure
a “dummy” phone for Jabber users and set the primary phone for all Jabber clients to this dummy phone? Or should I ask them to pick the CSF jabber device as the primary phone for example?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">What have others done?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Lelio<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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