<div dir="ltr">Thanks for the replies, I assumed this was the case, I actually did a PUT request to try and get the SU2 file but received SU1 instead which is no help as I am upgrading tomorrow evening?<div><br></div><div>Looks like i'm good now.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 6 Feb 2020 at 16:33, Charles Goldsmith <<a href="mailto:w@woka.us">w@woka.us</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I've had no problem upgrading customers from 10.5 to 12.5 su1 using the files downloaded from the support site. We only use PUT to get the upgrade SO# for licensing, and half of the time that's not even needed.<div><br></div><div>PUT also gets you bootable iso's, but not always the latest SU.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 6, 2020 at 10:29 AM JASON BURWELL via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div dir="ltr">I’ve always wondered the same thing so I’ll be interested to hear some other answers. PUT has never worked properly for me and no one has ever been able to tell me why so I pretty much just gave up on using that and I’ve downloaded software from
CCO for upgrades.</div>
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<div dir="ltr">When I went from 10.5 to 11.5 I opened up a TAC case asking about that same message you are asking about and was told to disregard it as it was the same file I would get from PUT but not sure if that holds true for all upgrade packages.</div>
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<div dir="ltr">Jason</div>
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<blockquote type="cite">On Feb 6, 2020, at 11:21 AM, Nick via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>> wrote:<br>
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<div dir="ltr">The upgrade files for CUCM 12.5 both SU1 and SU2 both state the following
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<div><span style="color:rgb(88,88,91);font-family:CiscoSans,Arial,sans-serif;font-size:medium">For upgrades from 12.x only. Upgrades from 11.x or earlier are requested via PUT</span></div>
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<div>Is this just incorrect wording as far as i am aware there has never been any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1 from PUT and the upgrade file is identical to the one you can download from CCO supposedly for 12 only?</div>
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<div>Anyone able to confirm these are the same files?</div>
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