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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just off phone with TAC. Looks like this is hitting a few customers and they have a number of cases open. My TAC engineer suggested you open a case so they can attach to the escalation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">She suggested first to set Cisco XCP Config Manager to debug, wait until you see the error, then collect logs and attach to case.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you send me case number I can forward to her and she will try to grab the case.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lelio<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Pawlowski, Adam <ajp26@buffalo.edu> <br>
<b>Sent:</b> Tuesday, March 3, 2020 8:43 AM<br>
<b>To:</b> Lelio Fulgenzi <lelio@uoguelph.ca>; voyp list, cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br>
<b>Subject:</b> RE: is there a Jabber APN status page anywhere?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">We’d been getting push notification failures as well over the last week sporadically (and this morning as it happens)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><br>
Restarted XCP Config Manager and Cloud Onboarding services since we’d had some network trouble here and thought that maybe this would have been related.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Perhaps not? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><br>
Did you hear anything back? My success rate when opening cases about what appear to be cloud services like smart licensing has been pretty low.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Adam<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Wednesday, February 26, 2020 3:55 PM<br>
<b>To:</b> voyp list, cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>) <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] is there a Jabber APN status page anywhere?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black;background:white">Is there a status page for Jabber's Apple Push Notification service? We started getting a number of errors which have seemingly stopped. I've
got a TAC case open, but wanted to see if there's a status page to check.</span><o:p></o:p></p>
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