<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">The platform capacity on UCCX is 400 ports using the largest OVA, no? <div><br></div><div><a href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/design/guide/uccx_b_solution-design-guide-125/uccx_b_solution-design-guide-125_chapter_01001.html">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/design/guide/uccx_b_solution-design-guide-125/uccx_b_solution-design-guide-125_chapter_01001.html</a><br><br><div dir="ltr">Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos.</div><div dir="ltr"><br><blockquote type="cite">On Mar 10, 2020, at 6:52 PM, Myron Young <mdavid_young@hotmail.com> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<div dir="ltr">You should’ve gotten 600 IVR ports I believe but check with the licensing team. May need to open a TAC case at this point for assistance </div>
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<blockquote type="cite">On Mar 10, 2020, at 7:46 PM, Fares Alsaafani <fares.sky@gmail.com> wrote:<br>
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<div dir="auto">Hello everyone,</div>
<div dir="auto">I’m in the middle of Uccx deployment. We bought 300 premium agent licenses but only got 400 ivr port. Shouldn’t we get 600 ivr ports ?</div>
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<div dir="ltr">Best Regards
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<div><b>FARES ALSAAFANI</b></div>
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