<div dir="ltr">No, unfortunately RTR requires Java in all versions to date, including 12.5.<div><br></div><div>The UCCX API (mentioned by Bill Talley - <a href="https://youruccx/adminapi/agentstats">https://youruccx/adminapi/agentstats</a>) can be viewed in your browser with no plugins at all. Though the data points are much less than what RTR can provide, it does give you the live logged in resources metric you're looking for.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Mar 17, 2020 at 11:26 AM JASON BURWELL via cisco-voip <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Thanks!! do you know if there is a newer version available than what comes from the plugin that does not require Java?<u></u><u></u></p>
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<p class="MsoNormal">Jason<u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> Johnson, Tim <<a href="mailto:johns10t@cmich.edu" target="_blank">johns10t@cmich.edu</a>> <br>
<b>Sent:</b> Tuesday, March 17, 2020 12:21 PM<br>
<b>To:</b> JASON BURWELL <<a href="mailto:JASON.BURWELL@foundersfcu.com" target="_blank">JASON.BURWELL@foundersfcu.com</a>><br>
<b>Subject:</b> [EXTERNAL] RE: UCCX 11.6 Real Time Logged in Resources<u></u><u></u></p>
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<p class="MsoNormal" style="background:yellow"><b><span style="font-size:10pt;font-family:"Courier New";color:black">CAUTION: This email originated outside of Founders Federal Credit Union. Do not click links or open attachments unless you recognize the sender
and know the content is safe.<u></u><u></u></span></b></p>
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<p class="MsoNormal">Real Time Reporting Tool > Overall Cisco Unified Contact Center Express Stats<u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
<b>On Behalf Of </b>JASON BURWELL via cisco-voip<br>
<b>Sent:</b> Tuesday, March 17, 2020 12:16 PM<br>
<b>To:</b> '<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>' <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> [cisco-voip] UCCX 11.6 Real Time Logged in Resources<u></u><u></u></p>
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<p class="MsoNormal">On UCCX 11.6 is there a way to quickly see how many agents are logged in real time? TAC was not helpful with providing a solution. Thanks<u></u><u></u></p>
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<p class="MsoNormal">Jason <u></u><u></u></p>
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